I set up SmartLink on my new 6600 and all was working well. My brother (K2OC) tested it from 1900 miles away in Arizona and was able to log in and control the radio.
I just traveled to Az last night and we were no longer able to connect to the radio from the same computer. I tried another computer also without success.
Using the latest SW. I am able to log in successfully and the network test light is still returning a green light. The UPnP connections still look good. But the "connect" button frustratingly does nothing.
As far as I know I haven't changed anything. Anyone have some suggestions as to what to try?
I just traveled to Az last night and we were no longer able to connect to the radio from the same computer. I tried another computer also without success.
Using the latest SW. I am able to log in successfully and the network test light is still returning a green light. The UPnP connections still look good. But the "connect" button frustratingly does nothing.
As far as I know I haven't changed anything. Anyone have some suggestions as to what to try?
Posted 8 months ago
Power cycling the radio also fixed my issue.
This is interesting,,another thing for Flex to look into...
I would like to see an official response to this issue. I just spent $4000 on a new radio and it doesn't work as advertised.
Open a help desk ticket. I have found Flex to be more responsive than any other ham manufacturer I have dealt with in 50+ years. They not only advised me of a problem resolution, they personally coached me in understanding and implementing each step in the resolution process.
