Using Flex 6500, PC with W10, SSDR latest version, iPad model A1458 (4th generation) 2012.
+ wifi network. Downloaded and purchased app and demo version works ok, Cannot get app to connect to flex 6500. radio works fine with SSDR. ipad connected and working normally on Wi-Fi link with BT hub router. Have tried search and specific ip address. Any thoughts and ideas welcome but please keep simple as not an IT guru. When looking for specific ip address for 6500 is this the ip address that shows under 'settings', 'radio setup', 'radio' tab? or the one which shows on pop up after connecting 6500 to ssdr?
In general you don't have to deal with IP Addresses or anything else. The Settings for "Scan instead of discovery" and "Fixed IP" and the IP Address field in the settings are only for special situations where a regular and automatic discovery can not be used or is not working.
As in your case, you just seem to have your Radio connected to your local home network and your Wireless Router is connected to the same network, you can and should use the automatic discovery option.
So can you please double check if "Scan instead of discovery" as well as "Fixed IP" have both been switched off in the Settings of the App.
Next, if you tap on the "Panadapter" tap at the bottom, just tap in the center of the screen and see what happens. You should at least see the "Demo" device but after a while (1-2 seconds) also your FlexRadio device.
If this is not the case, I would recommend, just in case, to completely switch off and on your FlexRadio and your iPad and try again.
Please let us know if this has helped.
no, it should not matter if your PC is using WiFI as well.
For some reason, your iPad can't see your Radio on the network.
Can you please try the following:
- Start SmartSDR for Windows. Don't connect to your device but just click on the Device on the left hand side. Now, on the right hand side, the tab "Radio" should be selected. Here, please note the IP Address (for instance 192.168.1.22)
- Start your iPad. Go to Settings (the gear Icon). Tap on Wi-Fi then tap on the right hand (i) on the line below the green Wi-Fi switch. Please also note the IP Address here (for instance 192.168.1.28).
For both IP Addresses (iPad and Windows), it is important that the first three numbers are identical, like in the example before: 192.168.1
Is that the case on your network?
Mal, do you have an Ethernet cable going directly from your PC to the radio by chance? If so, can you plug both the PC and radio into your router? Or at least connect the radio to the router.
Also remove power from the PC for 30 seconds then power it back up.
Does that make any sense? Does it help at all?
try the Windows bridging method I sent a link to. Shouldn't take more then 15 minutes or so to set up.
Best 73. Mal G3PDH
I just woke up and see that other HAMs already have been helpful so also thanks also to you dear OMs!
Yes, indeed, the problem is that your iPad is NOT connected to your WiFi network correctly.
I think bridging or a cable will not help as the source of the Problem is the WiFi connection between your iPhone and your wireless router.
I suggest to try to fix this before winter if you are using your iPad often at home as chances are that it uses up your data rate of your provider even when being at home.
As from here, it's very difficult to identify what part of the configuration went wrong I would suggest to start setting up your WiFi connection from your router and your iPad from scratch by considering the following points:
- Check for a Firmware update for your router first
- Give your WiFi network a new name (often this is called SSID which is the name which will appear on the iPad when looking for available WiFi networks)
- Use WPA2 for encryption and use a new good (at least 12 Character mixed number, small/capitals) password
- Check if DHCP is enabled on your router (this setting has nothing to do with WiFi and may be found somewhere else in the settings)
Then, after you are able to connect again from your iPad, perform the IP Address check as mentioned before. If you have identical first parts of the IP address I assume you will also be able to connect to your FlexRadio - and might have solved other issues on your iPad as well.
Please keep us updated.
Thanks to George, K2WO!
I have an iOS issue with getting my iOS device to connect to my remote radio. In my case it is only iOS, as my Maestro and PC Software connect through SmartLink just fine. I have been working this issue with Flex Support, but am not getting anywhere and thought you folks might be able to help.
I have a NetGear R7500v2 router at the remote end, and am trying to connect my iOS device to it. I am setup properly with port forwarding on the remote end, but am now adding the ports manually. I tried the uPnP setup but this never picked up the port forwarding so I turned this off.
When I start the SmartSDR application on my iPad, I have configured to use SmartLink to connect to my radio. In the Pan Adapter screen I touch the Connect and I get a dialog that shows the remote radio and that it is available and not currently in use. I select my radio and am returned to the screen that says that I am not connected.
If I do the same, but this time select the little "i" to the right of my radio to get the info about the radio, is shows normal stuff but the TCP & UDP ports show as -1.
After trying to connect, and being returned to the "Not Connected" screen, I leave it there for a long time and of course it never connects.
Keep in mind that the Maestro works fine in this configuration, as well as the PC version of the software both using SmartLink. So, I can only assume that the iOS application is the one that is having problems.
Any help is much appreciated trying to solve this issue. As it is right now, I have spent $49 to have a application that tells me if the radio is on-line or not. This is getting a bit frustrating.
Regards, and thanks!!!
Don - KB1YWL
I have two Flex radios in two different locations with two different internet providers.
Both radios show up in Smartlink and I have no issues connecting and using with them with both the PC version and Maestro of SmartSDR over Smartlink.
However, on the iPad version I can connect and use one but the other one never opens the user interface and hence cannot be used. Looking at the info and the Smartlink connect window the only difference I see is one is has (UPnP) at the end of the first line and the other has (HP).
Any hints on how to make the one with (HP) work correctly with the iPad app?
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