Smart SDR can't register radio.

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  • Updated 10 months ago
Seasons greetings All,

I'm hoping somebody can help me. I'm running a Flex 6300 connected to the computer by the network cable with the computer then connected to the LAN via wireless adapter in the desk top.  The computer is running Windows 7. 

I am trying to register the radio after upgrading to the latest Smart SDR software but the radio is not being recognised by the Flex server.

I've read various threads trying port forwarding, checking that unpnp is active (which it is) but I just cannot get it to work.  I also have a Maestro connected to the network and it cannot see the radio.

I have requested a call from Flex but in the meantime is there an idiot's guide to help me ?

Does anybody know when support is open again ?

Regards

Glenn
                                
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Glenn Nutsey

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Posted 10 months ago

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WX7Y

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Did you pay for the SmartLink License for version two software?
On your setup is your radio running to the Computer Ethernet port 1 then the computer connected to it's second Ethernet Port to the Router? 
For SmartLink to work you should probably connect it directly to a port on your home router and not direct to the computer unless you set up port forwarding through the computer between it's 2 Ethernet ports which really isn't necessary. 
Maybe I miss-understood what you are doing but this may help.

73's
Happy New Years

Bret
WX7Y
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Ria - N2RJ, Elmer

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I'm running a Flex 6300 connected to the computer by the network cable with the computer then connected to the LAN via wireless adapter in the desk top. 
This right here is your problem. The radio needs to be connected to your router directly, and not to your computer. 

You mentioned wireless, so I'm thinking maybe your wireless router is away from the shack. If so, you're going to have to run a cable. A good idea would be to get a small 5 or 8 port switch and use that to connect your computer and radio to the router.

Connect one end of the cable to the router, then connect the cable from the router to the switch in the shack, then connect the radio and computer to the switch.  This way everything is on the same LAN and it will have Internet access to register with SmartLink. Then you can worry about things like port forwarding and UPnP. But for now get the basics straightened out. 
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