Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Slicemaster 6000 Internal Error Traceback
peter kulik
Member
I'm using SmartSDR 2.3.9 with Slice Master 6000 0.10.5e. Been working great then out of the blue Slice Master is failing to connect with SmartSDR returning an "internal error Traceback (most recent call last): File "slice_master.py", line 126, in tick, file "slice_master.ph", line 473 in select_radio, file "slice_mster.py", line 195 in connect_radio, file "site-packagesflexflex.py", line 463 in connect, file "site-packagesflexflex.py", line 533 in wait_for_status, file "site-packagesflexflex.py", line 596 in read, file "site-packagesflexflex.py", line 651 in parse_reply, IndexError: index error out of range.
It looks like SmartSDR thinks Slice Master is connected, it's showing the "client connected from IP" popup. But Slice Master is showing <no connection>.
Appreciate any advice! Thanks, Peter K8PJK
It looks like SmartSDR thinks Slice Master is connected, it's showing the "client connected from IP" popup. But Slice Master is showing <no connection>.
Appreciate any advice! Thanks, Peter K8PJK
0
Comments
-
I have had that happen to me.
I just restarted SliceMaster and sometimes SSDR and it keeps working.
Mike va3mw
0 -
I had that happen to me so I uninstalled the software and reinstalled it and it has worked fine ever since.... I love SM !!!!0
-
Hi Peter,
If you would send me a zip file of your Slice Master config folder, I can take a look at the logs and hope for some clues. Just navigate to
C:Users<your user name>AppDataLocalK1DBO
then right-click on slice-master and select 'Send toCompressed (zipped) folder'. This will create a zip file that you can then attach to an email. The start up splash screen shows an email address for support.
Thanks.
--Don0
Leave a Comment
Categories
- All Categories
- 244 Community Topics
- 2.1K New Ideas
- 481 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 132 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 162 DAX
- 348 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 745 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 720 Genius Products
- 387 Power Genius XL Amplifier
- 249 Tuner Genius XL
- 84 Antenna Genius
- 225 Shack Infrastructure
- 150 Networking
- 366 Remote Operation (SmartLink)
- 120 Contesting
- 580 Peripherals & Station Integration
- 114 Amateur Radio Interests
- 805 Third-Party Software