RSS Feed broken

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
This community's RSS feed is now broken as of today. Can someone please fix it? I use it daily.

Here is the error message:

WP HTTP Error: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed


Thanks,

Kevin.
Photo of Kevin WB4AIO

Kevin WB4AIO

  • 22 Posts
  • 7 Reply Likes

Posted 4 years ago

  • 1
Photo of Bob Wright, N7ZO

Bob Wright, N7ZO

  • 268 Posts
  • 66 Reply Likes
Related, I think:  I cannot see the community web pages with FireFox because "community.flexradio.com uses an invalid security certificate."  This started in the last 24 hours.

Firefox also says "The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)".

Internet explorer (which I am using now) is fine.
(Edited)
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9148 Posts
  • 3467 Reply Likes
Bob - the new SSL cert was installed with the full certificate chain (intermediates included).

I just tried Firefox and it says the cert is verified by SSL.com (the issuer).
(Edited)
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9148 Posts
  • 3467 Reply Likes
The SSL certificate associated with the Community (community.flexradio.com) does not have a problem.  It verifies with several SSL verification tools, such as DigiCert (https://www.digicert.com/help/)

However, we updated the SSL certificate for the Community last night since the old one was about to expire and you may have the old SSL certificate still cached.  If you are using a security suite, it may be caching the old SSL certificate.  If you have this type of software running, turn it off (disable it) so you can get served the new certificate.
Photo of Kevin WB4AIO

Kevin WB4AIO

  • 22 Posts
  • 7 Reply Likes
As of midnight last night, the RSS feed is now working again for me.
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9148 Posts
  • 3467 Reply Likes
That is great news, Kevin.  Thanks for the update.

This conversation is no longer open for comments or replies.