I have, due to a temp disability been unable to operate my Flexradio-3000 apart from by using Teamviewer or MS remote desktop and a mouse, I bought a griffin power mate thinking it would work as its a programable mouse really. I can't get it to work remotely it will work ok if plugged into the computer where the flex is plugged into. I did wonder whether any other device, including the flex control would work? I did email griffin and they blamed the remote desktop but as a mouse works am not sure why the others don't. I have tried various remote desktops and none work, would be grateful if others have found the solution. Im surprised as there are many videos on Youtube on flex by remote but all are by mouse.