Remote Factory Reset

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  • Problem
  • Updated 4 years ago
How can I do a factory reset from a remote location. My remote F6.7K is acting strangely with chopped audio. I am waiting for a friend to manually do a factory reset at the remote site ( I am in Mexico, he is in Penna at the remote.)

However, if no one is at the remote base site, how can I reset the radio? With more and more Flexes being used remotely, I would think that some way to do a remote reset is a requirement. Perhaps grounding some pin might provide that function.

We can reset both the KPA500 amp and the KAT500 tuner remotely.

Any thoughts on how to do this?
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K2CM

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Posted 4 years ago

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Tim - W4TME, Customer Experience Manager

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This is not possible.  You have to be physically present at the radio hardware to do a factory reset.

Are you sure the issue is with the radio and not with the remote connection?  Chopped audio sounds more like a network / PC issue that a problem with the radio. 
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Eric - KE5DTO, Official Rep

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I added issue #2932 into our system to look into a way to do the factory reset remotely.  Thanks for the idea.

I do agree with Tim that this particular issue sounds more like a network issue rather than a radio issue, but the point remains that having a remote reset would be handy in some circumstances.
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Walt - KZ1F

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Eric, from a security perspective, would that even be safe?
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Rob G6EIH

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As I plan to do more remote working soon this is something I'd like to see implemented, I'm sure FRS can install the necessary security elements. I can remote start / stop my 6K now however I just don't like the idea of not having full remote control of my rig.
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Dan -- KC4GO

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I guess this would take a lot of are you sure's and perhaps a pin or password to insure you really wanted to do this. I know most of us don't want a big brother but there are times.....
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K2CM

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We have two remote bases. One at the Kopernik Observatory (Binghamton, NY), one near Williamsport, Pa. The Kopernik station with the K3 is working well from here in Playa del Carmen, Mx. using internet at the resort.

With the same internet connection, all was working well until two days ago with the F6.7K when the audio chopping began. I can maintain a VPN connection to the remote network, but cant stay connected to the Flex for more than 20-30 seconds....when I get the chopped audio. We have reset everything except for the Flex. N8NCR is resetting the Flex now in Williamsport.
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Walt - KZ1F

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Presumably they are done with release 1 at this point and for those new folks, WAN access is the marquee feature of release 2. It's likely way premature to start the is it soup yet whining.

Rather than calling it a problem, when they don't support WAN at all yet, you might enter it as an idea (for 2.x).
(Edited)