Remote Access Question

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  • Question
  • Updated 9 months ago

Last year I sold my 6500 and replaced it with a 6600M.  When opening SmartSDR v2 I can see both radios.  Of course I don’t want to accidentally select the wrong radio but I’m not sure what the new owner and I need to change to prevent this happening.

Interestingly he cannot ‘see’ my 6600M but – with his permission – I tried operating his radio and it works beautifully.

Jeff – G4IUA

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Jeff - G4IUA

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Posted 9 months ago

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Michael Walker, Employee

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Hi Jeff

I would reach out to the previous owner if you can and do this

https://helpdesk.flexradio.com/hc/en-us/articles/360020078612-How-to-Completely-Reset-a-FLEX-6000?fb...

He just needs to create a SmartLink account and register his new radio to his new account.

Unregister the FLEX-6000 from your SmartLink Account
  • Start SmartSDR for Windows.  If you are not logged into your SmartLink account, login now.
  • Highlight your radio and click on SmartLink Setup
  • If you see a green check mark and it indicates your radio is "Configured for SmartLink", click on the blue UNREGISTER button.
  • You will get a message that the software is trying to connect to the SmartLink server.  When a connection is made, you will get the message "Hardware Key the radio now".  Press a hardware PTT (foot pedal, mic button, CW paddles). 
  • The message "Your radio has been unregistered" will be displayed when you have successfully unregistered your radio from your SmartLink account.
There is no need to delete your SmartLink account even if you do not plan to use it ever again.
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Jeff - G4IUA

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All sorted!  Thanks for your help.

Jeff - G4IUA