Radio repair update

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  • Updated 1 month ago
A number of you asked me to provide an update on the repair status of my 6700 which had frequency drift issues that prevented FT8 from decoding.

It now appears that the SWR bridge calibration issue that caused the most concern is only a symptom of the original issue of frequency stabilization for which I sent the radio in to be addressed.

According to Flex this original issue is due to a fault in the FPGA 454 ball BGA chip. Repair of this chip requires specialized equipment that I'm told FRS  does not have so they have asked for my permission to send the rig to an outside lab which I gave.

Sounds like things are progressing.

Hopefully no one else is experiencing this problem but if they do at least now FRS will know where to look for the cause.
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Pat N6PAT

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Posted 1 month ago

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Bill -VA3WTB

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It would have to be you having a very rare problem, maybe the first. I know you sure don't need this frustration, good luck. And to your family...
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Pat N6PAT

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It's very upsetting to be accused by other posters of just trying to to use this situation to somehow get a new radio for free. Gerald can confirm that I never once mentioned wanting a new radio.  I'm very happy with the radio I purchased and just want it repaired.

I was also falsely accused of never posting anything positive about Flex. I have posted and will continue to post very positive comments about Flex. In this case however my criticism was appropriate. Notice how that poster who was so quick to try to shame me is now so silent about the matter after I provided links to a number of positive comments I've made regarding Flex..

The constant cheer leading and refusal to accept that Flex is not perfect erodes one's credibility to the point that their comments are completely disregarded and without substance.

I'll post updates as I get them for those of you that asked me to do.


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Pat N6PAT

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I will not respond to you any longer but I will say that you are certainly not my idea of an  Elmer with an attitude like that as I've seen you berate others as well in the past

Please do not direct any more posts to me
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Bill -VA3WTB

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This sounds like really expensive work Pat?
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Pat N6PAT

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I'm not going to discuss any repair costs as I don't even know them yet and I'm sure that Flex, like most companies, does not like to disclose customer bills.

I'm only interested in getting my radio repaired
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Bill -VA3WTB

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I was going to get to that, what ever arrangements you make with Flex on cost is your busness.

At least you live in the US, for me shipping would kill me $...
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Burt Fisher

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Pat you are right to not respond to him. I am unclear why he is allowed to personally insult you.  I have followed your posts and they seem even handed. 
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KF4HR

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Regardless of the brand or model, stuff occasionally breaks.  My 6700 developed a minor drift issue (noticed only on the digital modes).  After FRS did some initial remote troubleshooting they determined my 6700 needed to be returned to the factory for repair.  I don't remember which component or board they replaced but the unit was repaired and returned very quickly, and no problems since.  I'm very pleased how FRS handled the issue.  
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