PowerSDR Says Firmware Needs Upgrade Constantly

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I have a FLEX-5000A that has never been used (bought around Thanksgiving 2008) and now I am trying to use it.

I downloaded the latest version of PowerSDR and, after going around-and-around trying to get the FireWire Driver working, finally learned that I needed to completely uninstall it (I'd been running it in 'DEMO' mode to look at the screen) and that I could then get the FireWire Driver working under Windows 7 if I let the software install the driver and then hooked-up the radio without running PowerSDR (at that point Windows 7 announced that it had successfully installed the FireWire Driver).

Now the problem is that when I try and run PowerSDR a screen comes up saying that the firmware needs to be upgraded. I then say OK and there is a brief instant when the screen appears to show that something is happening and then I'm told that the firmware was successfully upgraded and that I should restart PowerSDR.

The same thing happens again-and-again .... I keep being told to update the firmware .... I've also tried restarting the radio but it doesn't do any good.

- Paul
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Paul, WB5AGF

  • 52 Posts
  • 3 Reply Likes

Posted 3 years ago

  • 1
Photo of Paul, WB5AGF

Paul, WB5AGF

  • 52 Posts
  • 3 Reply Likes
Official Response
Early Saturday Morning
27 June 2015



THE PROBLEM IS FIXED (!)

Dudley Hurry, WA5QPZ, with FLEXRADIO's tech support organization, logged into my PC (using TeamViewer) on Friday afternoon and got my FLEX-5000A Radio up-and-running.

Dudley explained that the problem was due to the fact that my radio had such an old version of firmware (dating back to when I bought the radio around Thanksgiving 2008) that the current PowerSDR software was unable to work correctly with it.

The 'fix' was to load a more current version of firmware (let's call it an interim version) into the radio, but still not the most current firmware, and then run PowerSDR which could complete the 'fix' by uploading the current firmware into the radio.

There was an intermediate problem which Dudley had to address : The software which would load the interim firmware into the radio (newer than what the radio had in it dating from when it was bought in late 2008 but still not the latest version) dates from a time when the FLEX FireWire driver was significantly different than the current driver. As a result Dudley had to load an older FireWire driver into my PC before the interim firmware could be loaded into the radio. Then that older FireWire driver had to be removed from my PC so that the current FireWire driver could be installed ..... then PowerSDR was able to correctly upload the current firmware into the radio.

(Awhile back FLEX made a significant change to the FireWire driver, used to connect the FLEX-5000 Radio to the computer through the FireWire interface. The change is so great that any operating software from the earlier time won't work with the current FireWire driver and, similarly, current operating software won't work with the old FireWire driver.)

Thanks Dudley/FLEX !

- Paul, WB5AGF