Pops and snaps in Maestro audio after upgrade to 2.1.32

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  • Updated 2 years ago
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I upgraded to SSDR 2.1.32 and all is well except when accessing the Flex 6500 with the Maestro I notice random snaps and pops in the audio, whether transmitting or receiving. I manually uninstalled and reinstalled the DAX software and the audio from the PC is good, but the Maestro snaps did not change. Ideas?
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W9ILY

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Posted 2 years ago

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Tim - W4TME, Customer Experience Manager

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Audio dropouts are usually indicative of a poor network connection (dropped packets).  What does the network Health monitor indicate?
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VE7ATJ

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I've noticed the same thing since going to 2.1.32, except I also get 'buzzes' -- more so than I had with 2.1.30.  I'm directly wired to the router which is directly wired to the Flex, so network Health monitor is green with full bars.
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VE7ATJ

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I've noticed the same thing since going to 2.1.32 running SSDR on my PC (non-Maestro), except I also get 'buzzes' -- more so than I had with 2.1.30.  I'm directly wired to the router which is directly wired to the Flex, so network Health monitor is green with full bars.
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W9ILY

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Official Response
The health is excellent with RTT latency about 2 or 3 ms. However the latency jumps up to 30 or 40 ms when I change the RX frequency. No packet loss shown.This is using a  5GHz link. I am now trying with 2.4 to see if 5 is causing the problem. Apparently that was it. After changing to 2.4 all was OK and then back to 5 and all is OK there, too! Thanks for the info.
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W9ILY

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Well I was wrong. The pops happen on both WIFI connections. I tried a wired connection and am still getting the pops.
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Tim - W4TME, Customer Experience Manager

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I recommend you open a HelpDesk support ticket.
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W9ILY

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Will do. Thanks!
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John McCabe - KD8K

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I am getting this also on my 6600 with 2.1.32. A lot of pops , "buzzes" mostly on CW. This is especially noticeable when tuning around the band with a lot of strong signals, like the current ARRL CW DX contest. It also appears that when I disable transmit on the CW slice, the problem mostly goes away.  I am using a LAN wired connection, and network status is displayed as excellent with zero dropped packets
(Edited)
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K1UO - Larry

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I am still on 2.1.30 with a Maestro and remote 6700 but I too have noticed lots of pops and crackles (more than ever before) since the Contest.  I should note that I am mostly a CW op and this became most noticeable during the recent ARRL CW Contest.   I turned off all DSP settings to see if that mattered but there was no change.  I did have Skimmer running all this time but a reboot of DAX and a restart of Skimmer made no difference here.  Never tried shutting off the TX side of the active slice since i only was RXing the entire time.  Win 7 Maestro/radio 2.1.30.   I switched from the Maestro to connecting via SSDR for a while but still lots of pops and crackles.  Radio and Maestro both connected to FTTH links with ethernet cabling.   Casual cw operating with no Contest running I did notice an occasional pop/crackle but with all the CW activity it seems almost constant.