PGXL April 2019 Updates

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  • Updated 7 days ago
Thread is to ask those that have ordered the PGXL and have Received the Amplifier a few questions.  All hoping that those that have received the Amp can give others some answers to many asked questions.

Upon your receipt of the "Greatest Amp In Ham Radio History".....
-  When did you order it?
-  What was your PO Number
-  When did you get it?
-  How was the Setting Up?
-  First Impressions?

Will stop asking these questions when the units start to ship on a regular bases...

Thanks
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Richard

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Posted 2 months ago

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Jon - KF2E

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Nothing will motivate Flex into action like rehashing the same stuff over and over in the forum.

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KF4HR

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True, but I am looking forward to seeing Dewy's latest consolidated PG-XL Order listing.
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Richard

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Jon...  The point of this thread is not a "bitching" session but one of information that John KC2QMA gets....  Allows those that are waiting for their PGXL a better idea of the What is Shipping and When their Orders were made.
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KC2QMA_John

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I have been thinking about of getting a new HF amp,  If I were to order a PGXL today how long would it take to ship it out to Tennessee?
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David-N5PSM

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John, I have been tracking the data and the ReceiveDate subtracted from the OrderDate so far says 704 days.  However that data is assuming you ordered before the delays and problems of the past months.   Only flex can say whet the expected delay will be for an amp ordered today, ! Give them a call and by all means let us know ! :-)
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Mike Presnell

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I placed an order 730 days ago, and was told it will be another 6 months.  That would put it over 910 days....     I don't think 704 days is presently valid.
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David-N5PSM

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Thank you mike,  I was basing it on an order placed 4/28/2017  and received 4/2/2019

Was your order before that?
Just talked to flex........
My order is expected in 4-5 mo and I ordered it in may 2018
(that is 455-486 days from reservation date)

Glad I have my KPA500/KAT500 till then.
(Edited)
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Mike Presnell

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David,

My order was on 4 April 2017, and I was told today that it will be 6 more months  :(

 I am terribly disappointed to say the least (particularly if they delivered one ordered weeks after mine was ordered), .... and they tell you a 4 months wait, and I ordered mine more than a year before you . -   so i just cancelled my order and asked for my deposit to be returned.  

Good luck, it does appear to be a nice amp, but I will opt for a more established product and reliable delivery.

I am using an Alpha 9500 that is a work horse, and also a PalStar LA-1K which was a nice surprise - it can put out about 1100-1150 watts and is very simple to use.


r/Mike

(Edited)
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KF4HR

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Six more months to wait for your April 2017 Order?  Wow, I was hoping for a summer 2019 delivery for my December 2017 Order.  Based on your information I guess that won't be happening.  (Thankfully my Alpha is working great.)

I'm looking forward to reading Gerald's next Power Genius Update, to find out what the hold up is now.
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KC2QMA_John

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Looks like there is still a very long wait for a PGXL. Maybe ill just wait till they are shipping on a regular basis. I may take a look at the Elecraft KPA1500 $1000 less than a PGXL and free shipping, not the same amp but would suit me well.
(Edited)
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FRED W9TB

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I just ordered a KPA1500  5 to 7 days for shipping.
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KC2QMA_John

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I don't do much remote operation so I think the KPA1500 would work just fine for me. One of the many things that is a nice feature of the PGXL is the built-in control and monitoring of the amp in SSDR.
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WW1SS - Steve

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I love my KPA 1500. It works beautifully. And while it is not integrated in Smart SDR they have a remote program where you can operate it from any computer in the shack via lan
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WW1SS - Steve

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Fred . . . You're gonna love the amp. It's quiet and the internal tuner works well. I like mine. One of the best decisions i made. . . . Well other than marring my wife.
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KC2QMA_John

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 I don't mean to insult FRS or tell them how to run their business but maybe in the future wait till the product is ready or very close to ready to ship before making a public announcement and taking deposits. Not only is this a public relations nightmare it also makes for a lot of unhappy customers.

I feel bad for those who put down a deposits and have had to wait so long but for those who can and are willing to wait it out I’m sure they will be very happy with their new PGXL amps.
(Edited)
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Burt Fisher

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They are running their business just fine,, hundreds of thousands of dollars of interest free money. 
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KC2QMA_John

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You are correct Burt.
All I can say is "Fool me once shame on you fool me twice shame on me"
(Edited)
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KC2QMA_John

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I'm sure the PGXL is and will be an amazing HF amp but what a terrible way to launch a new product.
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Rolf Auras

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John, what makes you sure??
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Bill -VA3WTB

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Acording to people using the PGXL it has been a great amp and performs as advertised or better.
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Dewey

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As requested above, here is all I could find from prior posts:
Note: I deleted those not heard from, whose PO dates preceded those recently shipped.

PO Date  PO #   Callsign         Name                         Rcv'd
02/08/17  11643   K9SO            Fred Glenn                  ~1/4/19
02/08/17  11650   KG5MGN      Wayne Westfield         Paid 3/20/19
02/08/17  11652   N7ZO            Bob                            Paid 3/20/19
02/09/17  11667   W8MM          Michael Valentine       Del'd 3/21/19
02/10/17  11682   WØYWW      Dewey Treanor          Del'd 3/26/19
02/11/17  11703   N4RWG         Richard                      Del'd 3/25/19
02/13/17  11713   N3VE            Jeff Kerber                Del'd 3/25/19
02/15/17  11722   WW3N          Daniel Flynn               Ship'd 3/21/19
02/22/17  11767   W9TVX         Dargahi Ross             Ship'd 3/21/19
04/28/17  12043   W9TTH        Dale Johnson              Ph Call 3/27/19
04/04/17                                   Mike Presnell
05/09/17  12080   WA5YOM     Timothy Vandagriff
05/26/17  12297   K4QXX         Burch
06/06/17  12388   K6LJ             Ray DeVreugd
12/10/17  14460   KJ8OO         KJ
12/30/17  14573   N4RZ           Rick Roberson
Dec 2017              KF4HR         Ralph Quallich, Jr
05/09/18  15543   N5PSM         David Mitchell

73, Dewey, WØYWW

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KF4HR

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Thanks Dewey!
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Richard

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Thanks Dewey...
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Burt Fisher

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From their site:
ESTIMATED SHIP DATE FOR NEW INTEREST: LATE 2019
thus by the end of the year you will all have yours.
(Edited)
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Jon - KF2E

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Estimated does not equal will.
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Burt Fisher

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Example SmartSDR 3.x .
They are so good at customer service and design and so bad at promises. I predict there will never be a 4.0 and the tuner for PGXL is 2 years out.  
The PGXL defines crème de la crème however.




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David-N5PSM

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I say 3 years for the tuner
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Steve K9ZW, Elmer

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Projecting future delivery based on delays in development seems rather an unsound methodology.

Some things to also consider is while each individual’s order is a separate end user transaction, production and shipping appear to be in batches.

If a new individual order just makes in into a batch in process the order might be fulfilled much earlier than simple day-counting projections suggest, and likewise an individual order that came in too late to be included in batches in process might take significantly longer.

Ask FRS directly when you are prepared to place your order.

Back in the Flex-5000A roll out I asked FRS what my expected delivery would be, but I didn’t place the order on the spot choosing to smooth the XYL’s skepticism first. That took my a couple weeks to settle down, and when I placed my actual order I had missed the batch cutoff and had to wait much longer for the second production run. Lesson learned.

Hopefully the development cycle delays seen to date will disappear.

And eventually the backlog issues will come out of the the lead time.

One thing that does seem pretty clear is you have to have a reservation and deposit to have any sort of delivery date. Reflect on that simple fact that no matter how long it takes to fulfill your individual order you have to be in the game to get a new PGXL anytime soon.

73

Steve
K9ZW
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David-N5PSM

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Steve,  I agree with all you have said, especially "Projecting future delivery based on delays in development seems rather an unsound methodology. "  Unfortunately, we do not have any other tools to predict what is going on. Flex does not publish  order to batch assignment.   we are all anxious to have the "greatest production amp ever made to date"...my words.

73 & Cheers
N5PSM
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KF4HR

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Now that the bugs have been worked out of the PG-XL it seems FRS/4o3A could provide some sort of production schedule, well.. unless the production news is really bad.  Will we eventually see a PG-XL April 2021 Update thread?
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Bill -VA3WTB

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I don't think we have heard anything since Geralds letter telling about some amps not meeting specs, and that he was investegating the problem at the factory.  Correct?

But several members on the community have received theirs lately, that must have been the batch he talked about being ready.
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KF4HR

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Correct(?) is a darn a good question Bill.  The last FRS PG-XL Update I received was back in February and it seemed a bit confusing to me.  If I remember correctly it mentioned 4o3A had been cleared to restart production.  But additional changes had been identified and are being worked out with 4o3A.  And three dozen PG-XL's were suppose to ship in the coming month.

At this point I'm not sure whether to be disappointed my PG-XL hasn't shipped yet, or be thankful I'm further down on the waiting list. :)
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Bill -VA3WTB

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All I know is, according to the ones that stuck it, they are really glad they did. The PGXL it not your standard amp.
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Burch - K4QXX

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Just wanted to bump this back to the top and see if anyone else had received their amp.  I believe the last post I saw was someone who had ordered their amp on 4/28/2017 had received theirs.  I ordered on 5/26/2017 so I am hoping mine will be coming soon.

Burch
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Richard

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Burch...  Yes I too have not seen any more inputs as to anyone ordering and or receiving their PGXL.  I can tell you once you receive yours, you will not be disappointed.  So far mine is performing as advertised..... it just works.  Good luck. and hope you get yours soon.
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KF4HR

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Did anyone receive their PG-XL in April?
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Richard

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I received mine.  Simple to set up.  No Power Supply Issues.  Simple to follow Set Up Page.  Powered Unit on and Initial Checks showed "OK".  Powered up unit into a Dummy Load to insure Amplification and no issues and away I went.  Follows me around the bands like "a little puppy".   No issues to date.  Nice amp and works well on all Modes.  Fan Noise is much less than my first amp OM2000A+ and is acceptable.  Enjoy yours once it arrives.

Richard - N4RWG
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Sergey Abrikosov

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not me, ordered in June 2018
Sergey, KN7K
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Ray - K6LJ

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Burch,

You may be hearing something soon. I ordered mine 6/6/2017. Recently FRS said there were 3 shipments coming in. I was told today that I would probably be contacted in 2 weeks. It is the first time that I was not told "2 more months". I am keeping my fingers crossed.

Ray K6LJ
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Burch - K4QXX

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I just noticed someone got their amp yesterday.  Looking forward to finally getting the amp.
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Burch - K4QXX

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I just got the call from Flex for payment.  My amp is ready.  Should have a tracking number soon.  I ordered May 26th, 2017.
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KF4HR

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Congrats Burch.  Perhaps there's some hope my December 2017 order might get filled this year. 
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Burch - K4QXX

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Tracking number says it should arrive on Monday May 20th.
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Bill -VA3WTB

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It sounds like the amps are being shipped again, nice.
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Neal Pollack, N6YFM

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So it's only taking 2 years from order to delivery? WOW!
Even Tesla is faster than that!   Perhaps 4o3A was a rocky pirate to partner with.
By then I would forget I have even ordered one :-)
Perhaps I'll stick with my KPA-500.  It's working just fine with the Flex 6600.

Another small company called Elecraft seems to be delivering plenty of 
KPA-1500 amps to happy customers.  So a small company "CAN" do it.
One has to wonder what went so wrong with 4o3A as a sub-contractor?

Neal
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mikeatthebeach .

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Neal
So it probably be 4 years before Anyone gets a Tuner Genius as well !!!
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John - K3MA

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Maybe it deserves a new name.  Maybe Tuner Stealth.
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Chris DL5NAM

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... and not only Elecraft can do it! Also RF-kit.de can do it with his B26 -PA with included ATU - and show it at Hamvention with some nice news this year at #1207 in hall 1

Chris
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Volker Geith

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I think this is not fair to compare. When Elecraft (e.g.) firstly talked about the AMP and started pre-orders, it took also quite a while to get one. I also was waiting for a 6600 for one year, others waited longer. After I got my 6600, it was not a big deal to get one. I think that initial problems with 6m pushed everything back quite a bit. Fixing the 6m amps, modifying design and shipping again took several month. Now, I expect that throughout the year most of the orders will be satisfied and then waiting time will be much lower. Sure, still means that some of you will have waited couple a years which is quite unsatisfying.

Volker
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HCampbell WB4IVF

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Also, the PG XL is a more ambitious and complex design.

Howard
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K5XH

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Got the call from Matt yesterday (15 May). Tracking says delivery tomorrow (5-17). Ordered the day after Dayton/Xenia 2017. Sadly, my 6600 is crossing paths with the amp as it heads to Flex for a checkout.
Mark K5XH
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Lucas - W6AER

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I have ordered mine at the IDXC in Visalia and is dated 4/27/18 - in case you want to add me to the running list - I was told the end of the year (2018) for delivery at that time. I called last month the last time (March 2019) as well as asked Matt at Visalia this year (April 2019). Was told very soon now....We'll see,

Frankly, While I am OK with waiting for a little while (although I must say did not expect this long and even my patients are running a little bit lower now) I can honestly say the Flex has missed out on at least 3, that I KNOW of, sales to hams due to the wait with folks who all got the Elecraft amps instead after hearing about the insane delays. Even though 2 at least said to me they would have rather buy the flex, even for more money, but were not willing to wait "years", the other was indifferent just wanted a solid state amp but would have bought the flex if it was not back ordered. I can understand that! I seriously considered canceling my order a few times and just getting the Elecraft amp as well but I will stick it out...for now.

For what it is worth, I think it is a good amp based on those I know who have one. But the release and the insane waits could have been handled a little better to say the least looking at it from the customer perspective. I think some of this has to do with the international nature of the amp and the partnership perhaps, not sure. I do understand there was an issue with 6m, and I appreciate addressing this and the great quality control. But I would have been happier is someone just said: "Hey Lucas, you will have it July 2019" back when I ordered. I would have STILL ordered it. Then I can plan accordingly and know not to possibly expect it soon. That's all! Just my 2 cents.

I am very curious to see how the "list" above progresses.