Offer version 2 free to all existing customers as compensation.

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  • Updated 5 years ago
Given the fact that Flex are now 5 months behind the roadmap for ver 1.4 with no schedule given for release, I feel that Flexradio should offer Version 2 of SmartSDR for free to existing customers as compensation for the failed promises which have been made over the last few months. 

I doubt given the farcical situation that has existed with version 1.4 that many people are going to be willing to shell out money for version 2 just go through the whole dog and pony show all over again.
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  • fed up

Posted 5 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
To all who posted on this thread.

Normally, I would have considered closing this thread earlier than now, as the tenor of the replies had taken a very negative and personal tone, but I know this is a very emotional and passionate topic for some and I did not want those who have an opinion either in favor or one that is dissenting to feel that they did not have an opportunity to express it.  However, I do feel that now it has fully run its course and that no further constructive value can be gained by letting it continue.  Therefore I am closing it at this time.

I recommend that everyone take a moment and remember that this is a hobby and that one of the primary tenets of this Community is to respect and treat one another with dignity, no matter their opinions.  After reading over this thread, I believe we all have an opportunity to improve in this regard. Sometimes it helps to walk away and re-read your words with an eye on who may be reading them before hitting the submit button.