No email from community for a week

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
I have not received any email from Community for over a week. 
No sure to whom this should be addressed

As a test I have added a second email to my profile.
Photo of Dan -- KC4GO

Dan -- KC4GO

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Posted 2 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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I can tell you that the e-mail has not stopped being sent.

I would check your junk e-mail folder or if you have something else that is filtering email, check that.

Then check your email settings on your GetSatisfaction account
https://education.getsatisfaction.com/community-task-guide/your-community/email-notifications-for-al...
Photo of Winston VK7WH

Winston VK7WH

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Also, if no joy contact support@getsatisfacion.com as your email address may have ended up in the dreaded "bounce list". Has happened to me four or five times when my ISP has been down. Good luck. Winston