No email from community for a week

  • 1
  • Problem
  • Updated 11 months ago
  • (Edited)
I have not received any email from Community for over a week. 
No sure to whom this should be addressed

As a test I have added a second email to my profile.
Photo of Dan -- KC4GO

Dan -- KC4GO

  • 339 Posts
  • 68 Reply Likes

Posted 11 months ago

  • 1
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9152 Posts
  • 3478 Reply Likes
I can tell you that the e-mail has not stopped being sent.

I would check your junk e-mail folder or if you have something else that is filtering email, check that.

Then check your email settings on your GetSatisfaction account
https://education.getsatisfaction.com/community-task-guide/your-community/email-notifications-for-al...
Photo of Winston VK7WH

Winston VK7WH

  • 248 Posts
  • 42 Reply Likes
Also, if no joy contact support@getsatisfacion.com as your email address may have ended up in the dreaded "bounce list". Has happened to me four or five times when my ISP has been down. Good luck. Winston