New setup - Good audio but no RF or waterfall display

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  • Updated 3 years ago
  • Answered
I have a brand new 6500 that I just got setup today. Hooked it up, and installed and started SmartSDR v1.7.30 on Windows 10 with plenty of ram and a high-end video card (NVIDIA 970GTX w/4GB).  I can hear plenty of signals in the WPX contest, but can see none of them.  The RF and waterfall portions of the panadapter are blank.  Changing frequency, changing bandwidth, changing modes, changing bands, all produce the expected audio changes and everything else appears to be working, but there is no spectrum display of any kind on any band and at any level; even down to -175dBm on the display. 

So, I tried uninstalling and reinstalling SmartSDR just in case. Also have made sure my video card driver is fully up-to-date. Still no change. 

I would REALLY appreciate any guidance on how to get SmartSDR to display what it is supposed to be displaying.  

Thanks in advance!
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K3DCW

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  • befuddled

Posted 3 years ago

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K3DCW

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Official Response
Figured it out....my Anti-Virus software (Vipre) was blocking it.  Not only the Panadapter/Waterfall, but also the RF Power/SWR/Level/Compression meters; basically any "moving" part was blocked.  

Now, to configure that to let it work (or else Vipre is history!).