New Maestro loading error 152

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  • Problem
  • Updated 4 months ago
  • (Edited)
New out the box Maestro on the same network and or directly connected to Flex 6600 gives me loading error 152 communication problem with hardware.
I am at my remote site so can use help if anyone can please.

Flex works great but Maestro actually can hear the radio and the knobs work but no display and just keeps "LOADING"

Using static IP address and can see it named Maestro_Display so it is on the network.

Trying backing up to 2.1.33 from what I was using v2.2.8
No joy it just keeps waiting on hardware.
Restored v2.2.8 and put Maestro on sideline for now.
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rjguidrysr

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Posted 4 months ago

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Steven Linley

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Check your battery charge (check plug in power supply) and internet connection/strength.
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Bill -VA3WTB

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And your Maestro needs to be on the same version as the radio.
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rjguidrysr

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New unit shipped out today.  Nice work by Tim and customer servi ce for sure.
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Rick Wykoff

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I have the same issue with my new Maestro.  Time to open support ticket....
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Rick Wykoff

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My replacement arrived Friday and Is perfectly! Thanks Tim and crew!!!
(Edited)
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rjguidrysr

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Nice to have such good service
Tim and Katie great service!
My new unit is working
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rjguidrysr

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Replacement works perfect!
Try the hold power off until it fully goes dead with only full ac power supply and no battery as process Tim sent me!
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EA4GLI - 8P9EH - Salvador

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Does this error mean a replacement unit is needed?
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Sergey Abrikosov

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6600+Maestro arrived today.
Maesro worked for about 2 hours but was a very sluggish.
I shut it down, waited about 1 min, turned it ON and came with 152 error - same as on image above.
When I click OK, it is going to "Loading..." message forever and nothing happennig.
Called Flex, but they are already closed for tonight. Will follow up tomorrow.
Sergey, KN7K
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rjguidrysr

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Put in ticket now for tomorrow morning service Sergey
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rjguidrysr

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They can have you try a total reboot in just a few minutes to see if it can recover!
Good luck, my new unit is working perfect, love it!
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Sergey Abrikosov

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I just submitted ticket.
Completed another 2 power cycles with no luck.
After error 152, I click OK and it stuck in "Loading..." window forever
Sergey, KN7K
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rjguidrysr

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Yes been there seen that same thing.
Must be some missing code or boot loader issue.
My unit actually controlled the 6600 and just never got a display.
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rjguidrysr

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Try this.
One. Only use power supply provided with unit.
Two no battery in unit if you added it.
Three hold power switch to power off but do not release it until unit does full power down the replace and try again!
This is what Tim gave me to do but I had no joy so they send new one same day!
GL
73, Russ
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Sergey Abrikosov

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Thank you Russ.
Tried your advice, hold it until it is off.
Waited another min.
After power ON and Loading blue logo, "Loading..." screen showed up for 30 sec or so with following "Error communication with Maestro Hardware (152). Please try again. (K)"

Yes, AF and VFO works, with error on the screen. 
Pretty bad for a 1st day of arrival.
Sergey, KN7K
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rjguidrysr

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Ok that is exactly what I had as well. My remote site is only 85 miles away but cost me two trips to get going.
This is third one I have seen posting on my original note so must be some small code issue.
Once you get a new one sure your smile will be back!!
Russ
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Sergey Abrikosov

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Will see tomorrow.
By the way, dioes you Maestro show following simptomps:
1. During power up about 3-4 laud popus through speaker
2. When click on Meters, it was open panel with delay and also with sound like "wzzzzz".
Same when you close Meters.
3. VFO a little sluggish.
Probably faulted unit but just wanted to know. My FT5000FT VFO smooth as a butter and was supprised to see delays in VFO response.
Thanks Russ
Sergey, KN7K
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Rick Wykoff

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Start a support ticket with Flex on line. Some of the Maestros have a bad chip in them. Tim at Flex will resolve. Describe to him what you have posted here. 73.
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Sergey Abrikosov

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Thanks Rick.
Ticket opened last night and I will follow up with a flex today.
Posted here in case someone can point to a simple solution.
Sergey,KN7K