new+flex1500+win7+not+starting

  • 1
  • Problem
  • Updated 4 years ago
New flex 1500, powersdr v2.3.5. and v2.7.2. but no display on monitor. Power on sends "fatal error" message. 
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keeth france

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Posted 4 years ago

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Tim - W4TME, Customer Experience Manager

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Based on the error message, the Flex1500USB.dll is either missing or the FLEX-1500 driver did not install properly and the DLL cannot communicate with the radio hardware..
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keeth france

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The flex1500usb.dll is missing.
Which directory?
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keeth france

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yes. deleted 2.3.5. reboot, reinstalled 2.7.2 from web not disk,reboot, same error msg. 
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keeth france

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i believe system still seeing 2.3.5 even though deleted
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keeth france

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How can we clean this up?
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Tim - W4TME, Customer Experience Manager

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I have reopened your HelpDesk ticket so we can continue addressing this issue.
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keeth france

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Thank you. Have a nice day