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Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
My thanks to Flex
KC0EM
Member ✭✭
Hi,
Once again Flex came through with a solution. I could not get the upgrade to version 3.x to work. I could not get the radio to recognize I had paid for an upgrade. In stepped Eric, KE5DTO, with a solution. This is a new house and wired for high-speed internet access. We have 1 Gb service. There is a modem in the garage. There is not a router anywhere. Central in the house there is a little black box (literally black) that established a WiFi hotspot. It is not a router! I opened it and it uses a WiFi chip and a couple of other chips. My 6500 is directly plugged the computer. Eric found a means to get the update done without a router. I could not ask for more-- Thanks Eric.
VC
KCØEM4
Comments
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Not only one of the nicest guys on the planet but Eric is also one of the smartest. In fact, his whole team is a-grade talent. Thanks to everyone in Engineering!
2 -
Good to hear, my friend had a similar problem and they went above and beyond. Good to hear good stuff and not arguing all the time3
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I've gotta pile on as well. I had a similar experience with Eric too. The guy is simply phenomenal. And I agree with Neal, the whole team is just outstanding. When people are this good, it seems like you just can't say enough about it...0
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