My Flex-6500 displays an error when booting up. SHUTTING DOWN... ERROR PSH1V5-2.66

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  • Updated 5 years ago
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Suddenly upon powering turning on my Flex-6500 this morning the transceiver fails the boot sequence and displays the error following error message" SHUTTING DOWN... ERROR PSH1V5-2.66. At this point the Flex blinks a RED LED 3 times with a short delay then repeats the RED LED flashing sequence. 1 have checked power, network connection, etc. Can anyone give me a hint as to where to translate this code so I have an idea what to fix or have fixed?
Many thanks for your input,
Frank - W6NEK
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W6NEK

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Posted 5 years ago

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Al K0VM, Elmer

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I believe the error message is complaining about an internal power regulator voltage that is dead or out of spec..  I fyou have not alreardy done so remove DC from the radio for a couple of minutes and try again..  If it still fails, open a support ticket with the flex help desk.

AL, K0VM
(Edited)
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Steve - M3SXA

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There is a similar posting here, not identical error number but could not see if they had a fix!

http://tinyurl.com/n9sf6un

Its on this forum but the long link did not show so converted it to a short one...
And as Al said above looks like a support ticket jobby..
(Edited)
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Tim - W4TME, Customer Experience Manager

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Official Response
The three flashing red LEDs indicate that the firmware is crashing.  I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
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KM4CQG

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When I turn off all power to the Flex from my Power supply I believe that is the message I see along with a Red Power light till all power is removed.

Ian
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Tim - W4TME, Customer Experience Manager

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Ian - As indicated above, if you are having a similar issue, please submit a HelpDesk support ticket. Opening a HelpDesk support ticket will ensure our highest level of customer service we can provide.  For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Supp...  
(Edited)

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