Glad you're adding a 6300, but surprised to see anyone not cheering success. I've seen large professional forecasting departments get it wrong with simply products like a new range of woman's shoes, putting those of us in production into a tizzy playing catch up.
The success of the 6300 at a very attractive price point in such a small market is not a product launch I'd like to be tasked to forecast - especially not as fickle as hams can be.
With so many of us willing to put in orders knowing we have to wait 10 weeks or so for a radio speaks testament to how exciting this product is at this price point. Stacking up committed orders to deliver in Q3 is a huge FRS success, even if the instant gratification of those who hesitated won't happen.
Rather think there are a lot of other "knob based radio" manufacturers who somewhat unexpectedly now have plenty of radios unsold sitting in stock.
I should mention I did not order a 6300, as I am thinking of another 6700 for remote use once the WAN-able update is launched.
We put a large number of radios on a truck headed to Dayton the week before Dayton and then with all of the orders realized that we were in the unenviable position of being able to offer radios over the counter at Dayton while we could not fulfill all the orders placed online earlier. This didn't seem fair to those that ordered online even though it was a forecasting issue on our side and we didn't foresee what would happen. To "right this wrong" we made a decision to ship a number of radios that we had sent to Dayton to customers that had ordered online. It was quite the logistical challenge, but we managed to ship radios from Dayton direct to customers that had ordered online before Dayton. If you received you radio this week and it was sent from Dayton, this is why.
We are now working to pull up the production schedule as much as we can including rushing component delivery at additional cost. We'd love to be perfect at forecasting, but it's hard to know how well a brand-new product will be received. We certainly didn't want to join the ranks of electronic companies with famous overestimations of demand although this didn't occur to us while we were forecasting ;-) See Atari video game burial
So I say why make negative comments if you have not bought and if you have bought I feel there will be few negative remarks. You can always buy another radio, and if agree with will it is a radio not a religious experience, like all radios something new and better will come out (remember the 3000 and 5000). Just enjoy the moment and rest assured your 6000 series will be the most current and uptd radio arround until the flex 7000 comes out. I feel I will be using this rig for many years to come.
Well done flex great to have a baby brother to grow up with.
All this leads me to say I have never heard any of these companies or colleges accused of doing anything wrong or misleading the public. Hey if you feel this could be handled better get your checkbook out and make Gerald a offer he cannot refuse then you can bring out a new radio with unlimited supply available. The companies I mentioned above are much larger than Flex and they couldn't!?
If you have a flex6300 drive it arround the block and smile and wave, if you want one get in line and wait, if you don't want to wait set on the hood of your 1952 Hudson hornet and watch the new models go by. But it is your choice If you want a Flex or not, waiting should not be a issue.
We made what we thought was an optimistic but sane forecast and we were wrong on the low side.
In my career, I have been wrong on the high side and the low side of the forecast and rarely dead on. I can tell you it is much more unpleasant to forecast too high. We are reasonably good at forecasting run rate business but it is almost impossible to predict early demand on a new product announcement.
Historically, we pre-announced our products and took orders ahead of production. This is what most ham radio manufacturers do when they announce new transceivers. This is a great help to the manufacturer in planning the first production runs so that you can hit pretty much dead on. However, all customers would have to wait usually three months or more to get their radio under the pre-announcement scenario. This is the first time we have announced and shipped at the same time in our 11 year history. Also, it appears we hit a sweet spot in the market.
We are making good progress in pulling in our foretasted production from June and July. However, that will leave us a gap until we can pull in all the long lead materials for the next production run. We will be flying in the custom components to improved the schedule as best we can.
Thanks to all for your orders and patience as we catch up.
For me I'm pretty much a glass half full type especially when it comes to a project like the release of this transceiver. I have plenty of tolerance built into my expectation. It's a work in progress and the fun part for me is being part of the process. I've spent the weekend thus far trying to figure out how to best integrate the 6300 into a contest environment. There are a few small changes that need to be made or at least be made available in the API so the logging programs can tell the radio how to act. I also need to change my approach to antennas. But that's good since its summer and I need to spend a little more time out in the yard anyway. You can go to my blog (http://sdr-w9oy.blogspot.com/2014/05/the-bands-are-alive.html) and see the sea of RF to which my radio was exposed and not the first hiccup as far as the front end is concerned. These were taken before sundown and the RF got only more intense as the night progressed.
You want my advice (as the designated religious zealot) if you don't have one of these suckers you best get your name on the list before they sellout again. I'm lovin' my Flex 6300.
Sounds like another out of the park hit for Flex and ham radio to me at any rate.
Carl / K5HK
On May 9 at about 9:30 AM I received an email from Flex announcing the availability of the 6300 shipping now.
I did not have time to read it on May 9, but on May 10 (Saturday) I spent about two hours looking over the new 6000 series, reading the reviews of the 6700 and 6500 ob eham, reading the documentation available on the Flex web site, etc., and then without hesitation placed my order for the 6300, with the internal antenna tuner. They shipped from Dayton the next Thursday, and I received it last Tuesday.
All I can say is this radio is FANTASTIC!. And the internal tuner is great!
I understand that the software will be vastly improved. Looking forward to being to operate digital modes over the Ethernet connection without all the audio cables.
I liked the Flex 5000, but the new 6000 series is more than a significant improvement.
Way to go, Flex!
Now I need to find a good microphone!
And way to go on making the 6300 for those of us whose operating styles don't need 4 or 8 receivers!
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