Missing part in box ( rack mount plate )

  • 1
  • Problem
  • Updated 4 years ago
  • Solved

Just receive my new 6500 Flex, AWESOME radio but.......... can't wait to see if the service will be as great as the radio by it self... //// i have received the radio with factory accessories from Flex ( handle and rackmount ) The "rackmount kit" miss 1 side plate to install it.

Sorry to post HERE, but after 2 e-mails to FLEX to let them know for the missing part, NO REPLY, NO ANSWER, I have invested money in a complete rackmount solution, i have paid for the rack mount kit but i can't do NOTHING with it...  i'am LUCKY, i bought this radio from Radioworld, i have the BEST SERVICE in the world from them, they work hard for me, but, if it didn't move on the FLEX side, there is not much we can do !!! Who can help me for that, does it ever happend to someone else ??

Photo of Marc-Andre


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Posted 4 years ago

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Photo of Richard Clafton W4/G7EIX

Richard Clafton W4/G7EIX, Elmer

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Official Response
Perhaps a phone call to their office is in order?  We all love email - but sometimes talking a person on the phone gets a little more done.