We are already several weeks behind from 1.3, let's use the next couple months to finish some existing features and add a few minor ones. Then pickup with remote operation.
Here are some examples that I hate to wait until after remote operation to see.
- Useable NB, NR, ANF(my pet peeve)
- Fully functional tuner
- Band maps on the pan adapter
- Color palettes
- Improved S-meter
- Spots on the waterfall
To date most of the product development emphasis has been on local operation of the radio. This is understandable as it is the foundation for the other operational modes.
This local functionality is for the most part available now, perhaps not to everyone's expectations, it is there nevertheless. It will also continue to improve as has occurred in previous revisions.
The new architecture of the radio was to be a "game changer" with the ability to provide native WAN networking capability. This was highly promoted at the time of introduction of the radio and is the reason why I and many others purchased the new 6000 series.
Without WAN my radio is essentially useless as I live in an antenna prohibited area, which is why I need to operate remotely like many other antenna restricted operators.
Isn't it reasonable to expect at least some of this WAN operational capability after all this time??
Why should the introduction of WAN have to wait for the perfect radio??
There needs to be a mechanism in place so that when newly implemented features don't work as they should, they can be fixed. I doubt the folks anxious for the WAN operation would want to wait a year to have it's issues fixed. Issues occur with new features, it's understandable. I just hope there can be a process to fix them in a timely manner.
Thanks for all the participation in this thread and, yes, I too believe Flex is doing an outstanding job. I just wanted to start a discussion about the process for dealing with issues that seem to linger.
73, Carl / K5HK
A little humor - Opinions are like belly buttons, everyone has one.
I have followed this discussion with interest over the last couple of days. Our whole team’s desire is to be as responsive as possible to our customers. Like all businesses we must constantly balance competing priorities and opinions to achieve the best outcome for all our stakeholders.
There are four basic categories of requests that I identified in your posts to this topic:
Existing features that legitimately need performance enhancement. We hear you and have already taken steps to address a number of these issues.
Existing features that work as designed but some of you may want them to work differently. We take that into account as we consider potential design enhancements.
New feature requests. As time and resources permit, we consider new feature requests as appropriate. A recent example is the addition of Automatic Peaking Filter (APF) for CW.
And the ~75% majority request - Stick to the Roadmap.
We continuously monitor the FlexRadio Community along with feedback from our Alpha/Beta team. When defects or legitimate feature requests are identified, they are entered into our internal software planning system. These are typically reviewed and dispositioned by the entire engineering team at least once per week. There are three possible outcomes - now, later, or never. We realize that there are those who would like for us to post those outcomes publicly. Unfortunately, this is neither practical from a business standpoint nor wise from a competitive standpoint.
FlexRadio is the first and only Ham Radio transceiver manufacturer to publish a public software roadmap. We offer this as a service to you our customers. The SmartSDR roadmap is our means of communicating the broad direction of our FLEX-6000 Series enhancement plan. It does not communicate everything we are currently working on or all of our future plans.
Here are a few things you should know about the SmartSDR Roadmap:
We are committed to LAN and FM in SmartSDR v1.4 as planned.
LAN functionality is a prerequisite to WAN.
We have a strategic commitment to deliver WAN in 2015.
We reserve the right to adjust the Roadmap content and/or schedule if we deem it prudent. For example, we recently delayed v1.3 eighteen days to allow more test time for major new features.
Near term Roadmap plans may be considered fairly firm. The further out in time on the Roadmap, the more fluid the plan as it allows us to adjust for changing market requirements.
Software planning is not a perfect science. Some projects turn out easier than we thought and some things turn out much, much harder. Planning has to hedge for that uncertainty as well human resource variables.
I want everyone to know that we always welcome appreciate constructive feedback. We constantly strive to improve our processes and our service to you. We aren’t perfect but we sure do care.
I may have given the impression otherwise but I like the way FR engages with its customers and does listen. I think that part of the 'problem' maybe with non-programmers like myself thinking that something is a simple tweak but is not so at all. Rather than just a sparce raod map, maybe some more info can be put out to customers on the SW development side or even a more detailed map - it would minimise the 'when is $%£" being fixed?' type of post.
That this forum is friendly and helpful to all is a further reason to buy FlexRadio. Just imagine trying to get this level of support from one of the 'bigger' names, ROTFLMAO.
3 more days to 'key down', but who's counting
Hence, I understand that the v1.4 provides basic functionality competitors reference to and I expect that FRS provides the best basic functionality others cannot compete easily at v1.4.
FRS may better provide basic pricing scheme for upgrades after v1.4 sometime before releasing 1.4.
After v1.4, they are new products at prices and customers can decide buy or not unless otherwise it is the bug fix of the defects.
73 de JI1BNU, JA2IYJ/1
My Priorities would be for the next release:
1. LAN --- I agree this is a priority and a stepping stone to WAN
2. NB / NR -- A novel approach to noise blanketing and noise reduction. Its evident the current features are lower performing than even the most basic modern transceivers
3. Fixing and Polishing to current functions
I have asked for new features myself. However, I did not, nor would I ever demand when or how my suggestion would be built. I don't expect FRS to drop everything to make my suggestion happen. When and if it becomes a realized enhancement, I will be very appreciative. I bought a radio from FRS, not controlling shares of company stock.
No other major Amateur Radio manufacturer has been so forthcoming as to their plans or allowed its user community help drive strategic direction to the extent FRS has. A time must come where we stop throwing mud on the wall and allow FRS to go to work and actually build things. That time is now.
Yaesu, ICom, and Kenwood take 5+ years to make products with a non-changeable feature set. There is precious little real innovation coming out of the big 3. The products they are bringing to market in 2014 are all based on technology from the 1990's. I dare one of you to go ask Yaesu, Icom, or Kenwood to add a new button or knob to one of your existing radios....all at no charge. I can just imagine the laughter.
FRS is building a Radio Server. A device which has never existed before. We are the fortunate few who are getting to utilize real, cutting edge technology right now! Some of the silicon being used is less than 2 years old. There are no canned algorithms, manuals, cookbooks, or guides which FRS can reference in building SmartSDR. Development such as this takes innovative thinking, time, and many hours of hard work. It also requires OUR patience.
Please....Let Gerald and his team focus on the tasks before them! They have not disappointed so far. I don't see that trend changing!
To Gerald and the FRS team, thanks for your hard work. I love my 6300. Even if there were no new updates forthcoming, my 6300, as it sits right now, is by far the best transceiver I've ever had the pleasure of operating. I do not regret a single penny spent on the purchase price for this rig. I look forward to, with great anticipation, your native LAN and WAN feature set. It will make possible so many new and exciting opportunities for serving my community and exploring my Ham Radio hobby.
Jay - N0FB
But I do agree.
much time scrolling through it to see the responses. We have heard from many users and from Flex as well. I don't think there is much more constructive to be gleaned from this.
BTW...Does this hold the record as the longest thread?
I really appreciate the candid discussion.
This conversation is no longer open for comments or replies.
This conversation is no longer open for comments or replies.