Has FRS considered a reduced price "Upgrade license" for those who buy a 6000 series very briefly (as in 2 or 3 months) before the release of a major version upgrade which would be included with a new rig had it been bought a couple of months later?
This would be similar to MS offering a special upgrade to Win8 if you had just bought a computer with Win7 within a certain time window. It might also be a logistics nightmare.
This wouldn't affect me because I have had my 6500 for quite some time, and already bought an extra upgrade ticket a year ago. But I would hate to be the guy that bought a 6700 a week or two before V.2.0 came out and kicking myself for not waiting a bit longer to get the latest Version.
No kidding. All customers should receive one free upgrade ticket no matter when they purchased a radio in relation to the release date. Then there will be no supposed "logistics nightmare".
They could introduce this new policy as a special deal that never goes away. This would prevent complaints from current customers that didn't get the deal (they probably received an early-bird deal, anyway).
BUT... Flex needs to stay in Business...to do so takes money....
Giving things away for FREE is not the way to stay in Business and in fact is a sure fire way to go out of business
Frankly to me the most ENCOURAGING THING about SSDR was that Flex was going to Charge $ for Upgrades... this meant that they would have a financial incentive to provide support and create new upgrades and more important that they would have a secure cash flow to enable them to stay in business
So please stop all the whining about Free....
Promotional gimmicks are One Time Business Opportunities to buy Market Share which do not negatively impact your cash flow as they increase your installed base and increase your cash flow... Perfectly good business practive.
Software Upgrade Fees are Recurring Annual Revenues...forgoing those negatively impacts your cash flow.
I suspect that once a target date for 2.0 is released, Flex will want to have continued sales until the actual ship date. The way to do that is to offer those who purchase in that limited "window" an automatic upgrade to the 2.0 version. That's the way Microsoft does it to keep inventory moving as well as other companies.
Flex seems to be laser focused on their customers, I'm sure they plan on doing their best to keep us happy and excited to be part of their success.
Now most of you know I have been vocal about what we should have based on why we bought our radios. I bought mine based on the advertisement and as long as I get everything that was listed on it I am fine. At this time the only thing I am missing is remote over the Internet and that was the reason I bought the 6500. Otherwise I was really happy with my 5000. So if 2.0 gives me wan remote Flex will have given me what they promised, does that mean everything is working as it should, maybe not but at least it is there.
So what I am saying is when you buy the radio and 1.0 is what is with it then that is the soft ware you get, I was told that any bugs in a previous version would be addresses so you could have a issue with 1.0 and Flex came up with a fix there would be a update release. Sounds fair to me. So if you are buying a 6000 series undperstand that version is what you are buying and without buying the next version that is all you should expect..
I feel Flex is being fair and you always have the option to wait for the next release. It might be that flex would see this happening and make a agreement to offer the new version. That is called the "Power of the consumer".
I do like my Flex.