Hello everyone. I have been trying to resolve a Audio Drop Out problem, for about the past 2 weeks.
I have a Flex 6500, that I purchased used in Oct. and a Maestro, that I bought used in mid Oct. Both have worked wonderfully without a hitch, till abt two weeks ago.
What happens is that the Maestro drops all audio after a random period of time, maybe 20 to 30 min plus. The Flex has been used 95 % of the time for FT8 normally at abt 25 watts. The drop out happens while using the built in speaker, and/or an outboard speaker. All the Flex software is up to date, and the settings on the Maestro are correct ( DAX, master vol, AGC-T, etc. ) Thinking it might be a software glitch, I deleted all the programs, and their original downloads, and re-downloaded everything. Doesn’t matter if I run the Maestro via Wi-Fi, or Ethernet.
Interesting that if I use the SmartSDR GUI on the computer(s), I have not had any dropouts. I had the Flex 6500 running on FT8 today and stepped out of the house for 3 hours, and when I came back in, it was still running fine, and audio was fine.
Interesting that when the audio drops, the screen still shows a signals(s), but audio to a program ( WSJT-X or maybe FLDIGI ), lose the audio to the program(s), sometimes, not always. Usually a shut down of the Maestro, will resolve the matter, but it will do it again, just a matter of time.
Only thing new is MicroSoft with their updates, which they have been doing for several weeks now, but I do make sure to restart the computer a few times after updates, before running any program.
MS OS is the latest version of Windoze 10, on two different computers.
The problem happens on both computers.
One computer is a fairly recent Samsung that was just into the MicroSoft store in Charlotte NC. It was wiped totally clean, and brought up to current specs. A clean Slate, that now only has ham radio programs, period. With all the programs running I need, the CPU usage is abt 35 %, with 4 gb of ram.
The other computer is an Apple Mac Mini with a Intel 2.6 I5 processor, 16 gb of Ram, and 500 gb SSD drive.
I do not use ( or even like Parallels ). Windows sits in its own little 100 gb separate partition, and is brought up using Bootcamp, and restarting the computer. Really have had no issues with Windows on the Mac. Again the Windows partition is 100 % ham related, not other crap.
The only thing I have not done, because until someone says it’s, OK, is to pull the battery inside the Maestro. Its sort of grasping at straws, but I have seen many electronic products in which that solves issues.
Any Ideas ?? Help ?? I hate to have to send the unit back to Flex.
Be easy with me. I’m getting old, and I’m a Apple OS guy. Left Windows in 2009, with no regrets, so MicroSoft is now a foreign thing to me
Thanks, Lance L k4wh Clover SC