What I did with maestro I clicked version> and selcted v2.1.33 and update. It did update but still unable to login. Station is remote so radio is updated via remote PC on site. Does maestro have to visit on remote site to be really upgared or what to do?
Can you log in with a PC? You can test the connection in Smartlink settings pressing the blue test button. Several times, my test failed. However, I can remotely remove power from the radio as well as turn it off. When I do both, the radio grabs the attention of the router and, after booting, the test passes and all is well.
If you can reboot the radio remotely maybe that will help.
I always power down my radio and power it back up after a update so maybe that is the difference,
Hope you find the issue soon.
Yes, the Maestro will need to run v2.1.33 once with the radio before the SmartLink login issue is fixed. Unfortunately this means that you will have to run Maestro local to your radio one time in your case.
This is the nature of how the update process works today. We understand how this process does not work well for users that operate 100% remote. I have added this issue to be discussed with our development team (#6121).