Low power to no output Flex 6300

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  • Question
  • Updated 9 months ago
  • (Edited)
  • I am having power output issues with my Flex 6300  (Running Smart SDR 2.0.19) The radio shut down during a QSO and when I restarted the rig I was initially not getting any power output. 
  • I rebooted the 6300 and restored the factory default with no success in any increase in  power output (zero).
  • I defaulted back to an earlier version of SmartSDR 2.0.17 with no change in output (zero).
  • I changed my power supply, re installed Smart SDR 2.0.19 and did a few tests into a dummy load and was only then able to see a power output of 10 to 17 watts.
  • I suspect that either RF caused the initial shutdown or a possible spike in SWR (experiencing heavy rains at the time of the rig shutdown.)
  • Looking for some direction on what I should do next.  Full reinstall  (new download from website) of Smart SDR 2.0.19 ?   Suggestions ???  Thanks!!!
Photo of VE9XA - Tim Billings

VE9XA - Tim Billings

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Posted 1 year ago

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Photo of Roy - W5TKZ

Roy - W5TKZ

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Tim,
I don't think it is an issue of software. You have explained the hard rain at the time the radio quit.
I suspect your radio was struck by a static charge in your antenna system and took out the radio.
I would suggest placing a trouble ticket with Flex but they are closed now until Monday.
Sorry to hear about your problem. Good Luck

W5TKZ - Roy
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VE9XA - Tim Billings

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Thanks Roy... I suspect so.. the only thing that is confusing me is that the rig went from no power output to 10 to 17 watts after I tried a few different things.
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Larry - W8LLL

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Make sure the power pole connectors on the back of the radio are getting a good connection. I have experienced low power due to this, also make sure your power supply is putting out close to 14 volts like it should.
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Bill -VA3WTB

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Try a hard reset, not just a re boot,,,and unplug power cable from the back for a min or so. Plug power cable back in and restart.
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WA2SQQ

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In my 6500, on the main PCB, the main fuse plugs in just like an automobile fuse. I had a similar issue and found that reseating the fuse fixed the problem. I made sure the contacts were cleaned with a dab of Deoxit. Never happened again.
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VE9XA - Tim Billings

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I had a look...all OK there.
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Chris Tate - N6WM, Elmer

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check the power to your shack.  measure voltage with a multimeter in the power feed to your PS, and then the DC voltage from your PS to the Flex.
Photo of VE9XA - Tim Billings

VE9XA - Tim Billings

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Power looks fine... change power supplies and checked voltage..and good.
(Edited)
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Tim - W4TME, Customer Experience Manager

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Test using the TUNE function into a dummy load.  Run the TUNE power up to 100 for each band starting on 160.  You should get a nominal 100W output.  If not open a HelpDesk support ticket.
Photo of VE9XA - Tim Billings

VE9XA - Tim Billings

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Thanks...I tested as per your suggestion with no increase in power output noted. I have contacted HelpDesk Support.
Photo of VE9XA - Tim Billings

VE9XA - Tim Billings

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A late update on my Flex problems,,,,
Shipped it back and Flex gurus fixed the rig.
Great service in a very busy time.
Thanks Flex!