Lost connection through smartlink tethered to smartphone

If your cell plan is a low priority such as a prepaid plan and/or there is heavy traffic on the tower, there may be large gaps of slower data causing the disconnects. Your speed test is an agregate over time of fast and slow periods.
Slowing down the "FPS" to 1 and the "Rate" to 60 might help.
Other remote options such as RemoteRig, Icom's RS-BA1 and RCForb include settings to adjust the buffering to help overcome these gaps. I've not found this type of buffering adjustment in SmartSDR so I assume it's not there. Hopefully it can be added in the future.


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Be sure to turn off the 4 IQ DAX channels. Check your bandwidth using computers Task Manager. Performance > Ethernet. DAX buttons not used should be black. One Slice should be 0.5 Mbps. Only 1 panadapter should be opened. This should give you a very low bandwidth channel. Make sure your not using WiFi as it can be unpredictable. If you find it works ok then you can start adding things back in and measure the bandwidth use as you go. I got a good improvement in reliability when I connected the radio to my computer through a ethernet switch instead of going through the modem/router connections. The added switch is plugged into the router/modem. It maybe a problem with the computer CPU or memory, because the operating system is having CPU interrupts that cause loss of connection. CW Skimmer, Chrome, video monitors and open apps can use a lot of resource on the computer causing it to write to hard disk. Last issue is your ISP could be causing disruption to your internet routing. If others are live-streaming others could cause you problems some times of day. Just some ideas that may help. 73 Bill W9JJB

Ed, my situation may be a little different to yours. At the time I had the problem my 6700 was at my remote site where I only had access ro a 4G service. Again, in my case, the loss of connection occurred precisely 2 minutes after connecting each and every time.. The problem was confirmed by my service provider as normal for a retail service and the only way to fix it was to move to a business account with a new business APN. I did this as a temporary fix and the disconnections stopped. To reduce the exorbitant charges I was paying, I have since ditched this provider and installed a three hop wifi bridge back to a Fibre connection at the nearest town about 10 Klm away. On the iPad/iOS end, I can’t recall ever have a problem with disconnects. Sometimes it requires reducing the refresh rate and the panadaptor scroll speed. As I mentioned, my setup may be different to yours. Unless your disconnects are precisely the same lengths as each other, I think my solution may have no bearing on your problem. Please let me know if I can help in any way. Winston.