License required message

  • 1
  • Problem
  • Updated 1 year ago
The 6700 running 2.0.17. ssdr crashed and when it came back up it says it needs a license.
I didn't need to buy a license due to when I purchased the 6700.
 
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Steve

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Posted 1 year ago

  • 1
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Jim Gilliam

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Did the radio crash or did the client operating the SmartSDR crash?


Jim, K6QE

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ka7gzr

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If you hit the "buy" button it will recognize you.
Jim
ka7gzr
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Steve

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I was using wsjt-x. ssdr started pausing. and then I received a lost connection to the radio message.
I restarted the application and did a  short push power cycle on the radio
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Tim - W4TME, Customer Experience Manager

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Shut the radio down.  Remove DC power for 10 seconds.  Reconnect power and boot it back up.  If it still says it requires a license, then open a HelPDesk ticket so we can investigate what is going on.