License required message

  • 1
  • Problem
  • Updated 2 years ago
The 6700 running 2.0.17. ssdr crashed and when it came back up it says it needs a license.
I didn't need to buy a license due to when I purchased the 6700.
 
Photo of Steve

Steve

  • 29 Posts
  • 3 Reply Likes

Posted 2 years ago

  • 1
Photo of Jim Gilliam

Jim Gilliam

  • 912 Posts
  • 212 Reply Likes

Did the radio crash or did the client operating the SmartSDR crash?


Jim, K6QE

Photo of ka7gzr

ka7gzr

  • 217 Posts
  • 36 Reply Likes
If you hit the "buy" button it will recognize you.
Jim
ka7gzr
Photo of Steve

Steve

  • 29 Posts
  • 3 Reply Likes
I was using wsjt-x. ssdr started pausing. and then I received a lost connection to the radio message.
I restarted the application and did a  short push power cycle on the radio
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9178 Posts
  • 3525 Reply Likes
Shut the radio down.  Remove DC power for 10 seconds.  Reconnect power and boot it back up.  If it still says it requires a license, then open a HelPDesk ticket so we can investigate what is going on.