Latest multi-reboot Win10 update

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  • Updated 2 years ago
For those who have gone through the multiple reboot upgrade that Win 10 recently did, have any of you had the update just 'die' in the middle of it? I think I rebooted twice and then there was a very anaemic spinner then the screen went dark. Eventually it appeared the screen went into screen saver mode then came out of screen saver mode still black except for the cursor arrow. It's got to be over an hour at this point. As opposed to the disk activity I could feel with my hand lightly touching the side of the computer, now there is just the occasional flurry of disk activity for a second or two.

Interrupts are still enabled and the mouse cursor is movable but nothing else. I hesitate to force reboot (cntrl-alt-delete did nothing) for fear of hosing the machine.

This is incredible!
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Walt - KZ1F

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Posted 2 years ago

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Joe WD5Y

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I just went through the update this morning and just left it, took a long time to complete but finally worked.

73's
Joe
WD5Y
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Walt - KZ1F

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Joe, when you say long time...hour long? I am pretty sure mine is toast. Gee thanks Microsoft.
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Joe WD5Y

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It took about 1.5 hours. Hope you get it resolved.

Joe
WD5Y
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Dave -- W5DJB

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Yes, always stops at 70%. I have waited more than 24 hours each try just to be sure it is really stuck. This was on a high performance Samsung i7 laptop. My other computers had no problems. Still running Windows 10 build 1511 on the Samsung.
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Ross - K9COX

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If it makes you feel any better same here. I even tried it three times so will just stay with 1511. My laptop updated to 1607 OK.
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k3Tim

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The update to 1607 went fine on 3 different devices. For the machine running SSDR, the DaX / CAT had to be reinstalled but that was a minor issue. These are not set to start at boot time but manually (not sure it that matters). 
I've had good luck with Win 10 and don't regret the update from Win-7.

One problem I had with previous version is the s/w update process broke and all updates would fail at 7% install. I think this was caused by my own doing. Be that as it may, I dug into the update process for weeks trying to fix the problem and learned a couple of tips along the way. My particular problem was due to a directory not being where expected and a sub-task would not run, this completely broke update. I was unable to determine the missing directory down (only a relative path was in the log). The 1607 update managed to recreate it and updates work fine now.

If updates are still stopping at the second boot I can pass on some of the tips and see if these help. BTW, the first part of update simply gets files in place and ready for the update while the second part is a reboot and the updates are made at that time. There is a log file available that list the details and is an aid in troubleshooting.

Tim
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Ross - K9COX

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Tim, what are your tips? I was looking for the log file and could not locate it.
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k3Tim

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Hi Ross
The log files are "ETL" files and have to be decoded. In the powershell, the command:

Get-WindowsUpdateLog -ForceFlush

To start PowerShell, right click the windows icon at the bottom left of the taskbar and select "command prompt (admin)" and within this shell type "powershell".

This should create a log file on your desktop. Here is a MS link about logging that leads to further link that go into more details:

https://support.microsoft.com/en-us/kb/3036646

Tim
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k3Tim

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Here are additional links on fixing Windows Update problems:

https://support.microsoft.com/en-us/kb/947821

The first 3 steps will take some time and don't seem to have any bad side effects.

Another "check" program :
https://support.microsoft.com/en-us/help/12373/windows-update-faq#1

is at step #4. This will download a .diagcab file. Right click and open the file to it. Even though the updates are working here, the above showed a non-repairable error therefore I wouldn't fixate on this one to much. It's worth a try and that's about all.

This gets a bit more intense and one has to be careful, controlling third party apps / services at startup can sometimes help - this link shows how (step 3)
https://support.microsoft.com/en-us/kb/929135

I would not "disable all" but be more selective about the disable. Another link (MS-KB) on this same subject (CleanBooting):
https://support.microsoft.com/en-us/kb/331796

If all else fails one can try forcing the software updates to start with a freshly downloaded files:
http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update/stuck-on-build-14332-w...

the procedure at the bottom of the link shows how. I believe this won't cause more problem than it solves especially if one renames and keeps the old Win-Updat downloads as shown. If this fixes the updates problem then one can blow away the old. This seems to be grasping at straws as the downloads should not have failed anyway. In reading the MS community help, very few people responded that this helped. Worth a try though.



 
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Mark - WS7M

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I did not have that experience Walt.  My laptop decided to do this multi-boot update in the middle of the work day when I needed it! 

Shortly after it completed I went an installed the GWX control panel and turned off the Windows updates.  I'm not sure if this  still works for not but I hope so.   I cannot afford Windows to update in the middle of the day.

I do know you can defer windows updates and I mistakenly had that turned off.  But now I'm hoping GWX will keep them from happening until I am ready for them.

Hope you got your system back!
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Sergey, R5AU

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Win 10 Update done without any issues on the 3 computers: iMac27 2010 with boot camp , iMac2014 with parallels , Notebook Toshiba. Overall time for every update ~1hr. SSDR 1.9.9 running well.
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Jon W1JDB

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Not sure where I researched it, but with the MS Surface, the upgrade would freeze (or seem to) at about 70% or earlier. The fix was to remove the SD card I had in the unit. Finished up the update a very short time thereafter.

I found the same thing on another laptop. I removed and SD cards, USB external drives and the process did the same thing and finished out.

Just a suggestion
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Ned K1NJ

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          Win 10 upgrade MS Surface Pro 3.  No SD card.  Rebooted itself twice.  Manual reboot at
end of process.  50 minutes beginning to end.  One pause without activity display- 1 minute.

        Windows 7 running SmSDR just fine for years on main machine.  Win 10 machine OK,
but it continues to be a "science project".

Ned,  K1NJ
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KY6LA - Howard, Elmer

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@Walt

Upgrade to W7 and you will avoid these continual W10 issues
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Phil m0vse

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In fairness, the anniversary update that has now started to be pushed to Windows 10 users is much like a service pack in previous versions (something that Windows 7 hasn't had for nearly 6 years!) It isn't unreasonable to expect some pain during such a major update. It has caused me some issues with CAT drivers but reinstalling SmartSDR and FlexVSP fixed it in no time at all, but this is the first time that I have been forced to do anything like this since installing Windows 10 over a year ago. 
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Walt - KZ1F

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Yes, service pack is precisely what it is.
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Alex - DH2ID, Elmer

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An upgraded OS always has problems. On more argument for staying with 7 for a while.
(Edited)
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Walt - KZ1F

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I didn't have a choice Alex, it was a new machine.
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KY6LA - Howard, Elmer

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Walt'

When I used to order commercial machines from Dell or HP I used to be able to specify OS

I suspect that Dells still delivers W7 machines to commercial customers who want to avoid W10 issues for the next few years.
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EA4GLI - 8P9EH - Salvador

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I think for SmartSDR users the recommendation should be Windows 7.
Sooner or later you will have a problem with Windows 10.
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KY6LA - Howard, Elmer

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Agreed

To make matters worse MS just removed the stop updates feature from W10 Pro

Apparently you can still stop updatesbutnowyouneedto set a Group Policy

Not easy for non techies.

Stay with W7 and avoid problems until MS figures out a way to stop hosing virtual drivers with every update.
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Ernest - W4EG

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An average user founding.
I have upgraded my wife's laptop and MS Surfer Pro, my home computer plus my Flex radio machine to the latest Win10; And have not experience any problems with the installation or operations.
Can I attribute that to my little knowledge or just luck?
I just let the update or revision do its thing after following the instructions; if there were any; such  as close this or that before starting. 
I can't tell you how long it took, but when I finally checked: I just had to click the power on and "Bingo" every machine worked!

Flex-6700
SmartSDR v1.9.9
Win 10 latest version 9/2016
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KY6LA - Howard, Elmer

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Attribute it to beginners luck

The more techie guys on the Alpha group were all bitching this weekend about W10 uncontrolled update issues
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Walt - KZ1F

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That partition is unbootable now. As Dell has long since stopped providing installation media or even a recovery bootable partition I will have to try and persuade them to send me one. I think it is a safe bet they won't send me win 7 and may not even send me an install media at all. In that case I'll bag digital until I can get the IC 7610 which won't require Windows at all...for anything.
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Phil m0vse

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Good luck trying to get any computer manufacturer to "own" a problem! I have spent 5 years trying to get HP to admit there is a problem with their MSM managed WiFi controllers! You can only send so many debug logs....

I agree that the sooner 'hacks' like virtual sound cards and serial ports can be done away with the better, none of the mainstream producers of ham radio software seem particularly motivated for what (to them) is a relatively small percentage of their user-base though.
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Walt - KZ1F

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Relatively small percentage of user base being Flex owners? Granted, there are many people on the yahoo LinuxHam forum that want a Linux that looks like and behaves like Windows, but there are a lot of members on that forum that are right at home with fedora and Ubuntu. Clearly there are enough users that refuse to use Windows that support a Linux version of the Flxxxx family of products. I suspect the subset that run Flex that refuse to use Windows is sufficiently small there is no incentive to do a one-off for Flex users when use Windows is no cost.
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EA4GLI - 8P9EH - Salvador

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Walt, could you try to install Win7 in a VirtualBox and see how it runs SmartSDR?
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Walt - KZ1F

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I don't have a Win7 image. That's likely my last resort if Dell refuses to help me. I don't have high hopes due to the fact of virtualizing all the myriad of fake devices FRS creates. I wouldn't run SSDR on it though, I'd run Fldigi or Digital Master aka DM-780. What I discovered is even though I run XPSSDR under Linux, DM-780 captures the fake devices just fine. The advantage of doing that, should it work in a VM is I need only one machine booted and can use Spice to capture the output. I'd go with KVM, not Oracle's VirtualBox...I think it's Oracle. As a backup I could try it if KVM doesn't work.
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Guy G4DWV/4X1LT

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Walt, install media are available for all versions of Windows on the Pirate Bay and similar sites. It is nowhere as risky as people make out. Those sites have been life savers to me in the past.

72 de Guy G4DWV/4X1LT
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David Warnberg

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I just upgraded 3 PC's.. everyone took about an hour and no issues.. sorry you are having troubles
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Bob

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Win 10 update problems dax and cat were hosed up. I followed Jim Gillians post K6QE. Cat & Dax are back working. Here is his post.

Yes, I have to uninstall and reinstall SmartSDR every time it happens to me. I get SICK of going through the crap of completely uninstalling this program as it takes me about 15 minutes. However, to get around this, I found a great program that will uninstall SmartSDR...it is called Revouninstall Pro. During the uninstall it has a scan feature which goes through the whole computer to remove all vestiges of SmartSDR. Then I do a reinstall and everything works fine until the next Windows upgrade.

Bob KC9RF

(Edited)
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EA4GLI - 8P9EH - Salvador

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So... how much is Flex fault, how much Microsoft, and how much is Fabulatech?
http://www.fabulatech.com/
They seem to be the "makers" of the drivers. I am not making excuses for FRS but maybe they need to look into the developer of the virtual drivers.

I am getting a lot of messages from the Spanish speaking community about the Windows 10 update messing their SmartSDR install and the uninstall and reinstall solution doesn't seem to work anymore.

I am sticking with Windows 7 myself to save headaches. But this is definitely looking bad to many users.
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Walt - KZ1F

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Sal, I think the answer to your question depends on who you ask and how deep their vendor love goes. Ultimately, who's name is on the product and who took the money for the sale.

I believe any obfuscation concerning "there are other products that have issues as well" is just that, an obfuscation. More than one developer or development organization can 'get it wrong'. As for who wrote the broken code...not sure it really matters in the end.

Apparently iPhones aren't actually 'made' by Apple but it is Apple's logo on the product and their single vendor store that sells them. This would be similar to who makes any given year's Google Nexus, hereafter Pixel.

As I said, if not implied, my goal is to erase any requirement for Microsoft Windows in my life. I do make an exception for Turbo Tax.
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EA4GLI - 8P9EH - Salvador

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I am not looking for an answer as much as trying to shed some light into the different players involved.

You have Microsoft Windows 10 in one hand that comes with a bunch of issues... most blatant one is the forceful nature of updates.

FabulaTech is supposed to be the developer of the virtual drivers... if it is indeed a driver issue, I am sure they have to come up with a way of inoculating themselves from Windows 10 updates foes, so there a bit of work on their plate.

And then FRS that is tied to a computer and pretty much a windows one with SmartSDR. For better or worse the vast majority of users are on a Microsoft OS.

We recently discussed (on a separate thread) the preference for a cleaner GUI and therefore less emphasis on advance features.... I think a cleaner windows update behavior would be welcome by many and in line with the preference for a user friendlier SmartSDR experience.
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Jerry Wilk

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I have been using Windows 8.1 for the past several years with Smart SDR with no problems from any of the Windows updates.   My other machines are Windows 10.  But for now as far as Smart SDR is concerned my desk top computer running SDR will stay with 8.1.