l the use of the FlexControl each time 6500 is turned off

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  • Updated 5 years ago
each time I turn off the 6500 after a couple hours of operation I loose the function of the FlexControl Tuning device. Only way to get it to function again is delete SmartSDR firmware from my computer , then reload the firmware. It will then allow the FlexControl knob to work until I turn off the rig. Ive tried every possible turn off & turn on sequence ...nothing works!!
what is wrong?
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roger palmer

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Posted 5 years ago

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Tim - W4TME, Customer Experience Manager

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Have you tried unplugging the FlexControl from the PC and reconnecting it before starting SmartSDR?

Also, if you have PowerSDR or DDUtil running those programs can capture the FlexControl too.
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I found that if Flex Control is not connecte to a dedicated USB port, it will get confused by other software that has nothing to do with SmartSDR. Blame this on Microsoft's enumerating algorithm.
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Ken - NM9P, Elmer

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Also, if you are using DDUtil, you must tell it what port number Windows has assigned to the Flex Control Knob. check it via Windows control panel.