IQ Stream Driver error

  • 1
  • Question
  • Updated 7 months ago
I notice this has been an ongoing problem for many, I just noticed after the upgrade, that the active slice is red and says driver error on the IQ stream in DAX. I tried uninstalling and reinstalling, The odd part is after reinstalling it seems to work on RTTY and FT8 normally, but I still have the driver error showing. 
Anyone else seeing anything like this?

Thanks
Bill K4FX
Photo of Bill English

Bill English

  • 93 Posts
  • 8 Reply Likes

Posted 7 months ago

  • 1
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9152 Posts
  • 3479 Reply Likes
Did you just recently have your Windows 10 operating system upgraded to the 1803 Spring Update?  If so, then you are experiencing an issue many have experienced.  See this Community Message describing the issue and ways to resolve it: https://community.flexradio.com/flexradio/topics/important-notice-windows-10-update-1803-precautions

If you are not running Windows 10 and are having the issue, please try the suggested steps to resolve in the Community Message I listed above.
Photo of kg5eiu

kg5eiu

  • 35 Posts
  • 5 Reply Likes
Hi Bill - I have the same experience.  FT8 seems to still be working okay.  I have to get a ticket going.
(Edited)
Photo of Bill English

Bill English

  • 93 Posts
  • 8 Reply Likes
I got mine fixed. I had another issue with DDUtil and ended up uninstalling SmartSDR and reinstalling it and it fixed the driver issue too, 

Be sure and manually delete the user files under user/you/application data/roaming/flexradio sytems/*.* before you reinstall. 

That cured both problems for me,