iOS SSDR freezing

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  • Problem
  • Updated 7 months ago
When I use my iPhone SSDR app, the audio and waterfall will stop constantly.  Sometimes the audio and waterfall will start right back up and sometimes it takes 15-20 seconds for it to start up again.  It does this using Smarklink or using a VPN connection.  However, if I quickly tap the PTT button, the audo and waterfall start up again.  I find myself constantly having to give the PTT a quick tap to be able to use the iPhone.  I don't beleive I have this issue via the local Wifi at my house so I am assuming it has something to do with AT&T cell service.  Does anyone else see this kind of behavior?

Burch
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Burch - K4QXX

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Posted 7 months ago

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Mack McCormick, Elmer

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I use the iOS app on AT&T across the US and in more than 30 countries annually. Zero issues when I have one or two bars on my iPhone X or iPad Pro.

Have you tried enabling the low bandwidth connection in the SSDR iOS app?

Mack
W4AX
Alpha Team
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Burch - K4QXX

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I already have it set to low bandwidth.  I have this issue even with 5 bars of signal.
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Eric - KE5DTO, Official Rep

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Burch,

What is your upload limit on the radio's network (home)?  I suspect that it may be struggling to provide regular updates for the requested resources (Panadapters and Waterfalls) given the available bandwidth.
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Burch - K4QXX

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I have 75 upload and 75 download for internet (FIOS). I regulary use my Mac remotely running DogparkSDR using xDax and xCat with no issues.  I only have the issue running iOS.  I can also run SSDR with Dax and Cat via VPN from remote locations just fine.  It's like the app gets hung up until I tap the PTT.  I have tried deleting the app and reinstalling but I still have the issue.

Burch
K4QXX
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Eric - KE5DTO, Official Rep

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Ahh.  OK.  That should be plenty of bandwidth.  It does sound like something related to the phone or app then as opposed to something on the radio side.
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Burch - K4QXX

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I guess I can try installing on my wife's iPhone.  She uses a different carrier (verizon).  
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David Marotti

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I have Verizon and never had that issue.  Works very well.  I'd be interested to hear your results.
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Burch - K4QXX

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I haven't tried my wife's verizon iPhone yet but I used the iOS app this morning at work and used our wifi.  The wifi here isn't great but I was having the same issue with having to hit the PTT to get the panafall and audio back.  I also brought my Macbook Pro with Dogpark and ran it for about 10 minutes on 40 meters.  With the exception of maybe 2 or 3 brief audio drops during the 10 minutes I had it on, DogparkSDR was smooth and worked great.  So at minimum it's something with my phone.  

Burch
K4QXX
(Edited)