I ordered a 6300 Friday and haven't heard a word. When will it ship?

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Steve N4LQ

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Posted 5 years ago

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Greg - K5GJ, Elmer

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Official Response

We Just got done with setting up for the Dayton Hamvention and I wanted to post an update on the FLEX-6300 shipping:


Q: What do you do when you throw a party and EVERYONE shows up?

A: Order more cheese dip and turn up the music...


The response to the FLEX-6300 announcement has been nothing short of AMAZING!  We want to thank everyone that stayed up into the middle of the night last Thursday, lurking on the online store waiting for "Whatever is going to ship May 12th" to appear.... What happened next was that you folks jumped on and ordered in big numbers so that we exceeded our initial ship plan by Friday morning.  We’ve also had a great response from our International distributor network and have shipped FLEX-6300s to them in advance of the announcement.


So what about MY radio?

All orders placed before the end of day Friday 5/9 should have shipped by today 5/15 and you should have received your tracking number via email.  For the rest of you, our factory will be streaming radios daily and we will ship them as fast as they come in until we catch up to the tremendous demand.  Our best estimate right now is that we will be caught up with existing orders by the end of May.  


This great surge has exhausted the factory's supply of some important components.   Our factory has already ordered more parts to catch up with demand but we are now in a backlog situation.  If you placed your order before May 15th, we believe have you covered with radios in production now.  If you order today, you should expect shipment in early August.  I know that is a long wait, but it takes that long to fabricate chassis, boards, etc.  I still suggest you get your order in to reserve your place in line. Of course we don't charge your credit card until we ship your radio.  


We will be physically selling and delivering radios and accessories at Dayton this year.  Due to shipping times, the radios for Hamvention actually shipped before the avalanche of FLEX-6300 orders occurred.  We were able to intercept some of the FLEX-6300s and these were shipped to help cover orders placed early. We will still have a small number of radios at the booth... But if you have your heart set on carrying a shiny new FLEX-6300 home, show up early!  We also have FLEX-1500, FLEX-3000, FLEX-6500, and FLEX-6700 radios plus many accessories for FLEX-Series radios here at the booth.  We will also be taking orders in the booth and online if you don't want to haul it home.



Folks, again we really appreciate the incredible response to our newest offering.   We are honored that you have placed your faith in our team and products.  Thanks in advance for your patience as we work through the BEST problem a company could ever have....Too Many Orders!


You can contact me directly at greg@flexradio.com if you have specific questions about your order.  Please note that I will be out of the office at Hamvention until next week so email is best.


Thanks for your support and your business,

73,

Greg - K5GJ

FlexRadio Sales