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SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
I think my 6500 just died
Options
Burch - K4QXX
Member ✭✭
I was listening on 40 meters on my 6500 this afternoon and all of a sudden I got a horrible screeching noise through my speakers. The panadapter was frozen and then I got a message that the radio had lost connection. I have powered the radio off (turning off the power supply to the radio) and waited a few minutes and when I turn it back on it stays on the calibrating screen for a long time and then the power button blinks red and the display says "timeout". Not sure what to do at this point. How do you do a reset?
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Comments
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Ick! Bad time for this to happen to you (Friday afternoon). Here is a link to a similar problem. Make sure you expand the replies so you can read them.
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Not sure if this means anything but when I get the timeout message the red light blinks 3 times.
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That was specifically mentioned in the link I provided.0
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Says it's a boot failure. I have tried resetting it twice but no go.
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Did you perform the factory reset (power down, hold OK button then power button, release)? Bruce, from the other thread, stated he had to do it many times. Also, Flex recommends you open a HelpDesk ticket for this problem.0
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I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
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I have reset it 4 or 5 times and no go.0
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