I 'think' I've found the cause of a lengthy error message I receive upon closing down SmartSDR (any version)

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  • Problem
  • Updated 3 years ago
  • In Progress
I operate most all modes and most all HF bands. Lately I've been trying to work all countries using the new JT modes. Upon closing down for the night, or any other reason, I see a RATHER LARGE MULTIPAGE report titled
SMART SDR: aN UNHANDLED ERROR HAS OCCURED; Sorting in not allowed during and AddNew or EditItem transaction.

Followed by a multi page listing of my offence.
But basically some of the lines indicate that my offense was trying to SORT the Memory Channel Window by Frequency.
I did not create the entries in band order, but when crated, I clicked on Frequency heading to sort them in band order for easy selection.
Apparently SmartSDR 1.5.2 does not like me to do that.
Is this something I can fix or is this a software issue?

Wonder if anyone else gets this error message upon closing down SmartSDR?
Photo of Bill-W9OL


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Posted 3 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
Bill - if you are getting errors, please submit a HelpDesk ticket rather than posting on the Community so you can get the fastest response to your issue.  I have changed this post to a problem topic and converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.