Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
I killed my FLEX-1500
Frank DK7NC
Member ✭✭
In an act of utter lunacy I have briefly and accidently connected the antenna input of my Flex-1500 to my shack's 13.8V power source.
As you can imagine the device is now operating outside of its normal parameters.
I can still connect through PowerSDR, can switch bands, go into transmit mode but there are no signals to be seen. (Which is more than I expected).
From within PowerSDR I brought up the "production test screen" by pressing Control-Shift-P as indicated in the Service Manual.
The results are shown in the attached screenshot.
The attenuator seems to be OK. Some of the filter tests passed OK but the rest is RED. The 1500 has been my first HF TRX and I have grown to like it a lot even though I have a 6400 on order.
Is there any hope of getting the device back to normal without spending more than I paid for it? Any advice anyone?
Thanks,
Frank DK7NC
As you can imagine the device is now operating outside of its normal parameters.
I can still connect through PowerSDR, can switch bands, go into transmit mode but there are no signals to be seen. (Which is more than I expected).
From within PowerSDR I brought up the "production test screen" by pressing Control-Shift-P as indicated in the Service Manual.
The results are shown in the attached screenshot.
The attenuator seems to be OK. Some of the filter tests passed OK but the rest is RED. The 1500 has been my first HF TRX and I have grown to like it a lot even though I have a 6400 on order.
Is there any hope of getting the device back to normal without spending more than I paid for it? Any advice anyone?
Thanks,
Frank DK7NC
0
Answers
-
send it back to Flex Radio Germany and let the experts fix it is the best advice, unless you know what you are doing with sm technology. It will probably need re-calibration after the repairs anyway.1
-
At the cost for repair and shipping? I would just look for another one, and they are not expensive. They can not be calibrated in the field anyways.
1 -
Sorry to hear of your recent mishap. I would definitely suggest opening a help desk ticket and get an opinion as to whether or not it should be fixed or replaced. It may be hard to tell, even from your brief test results. Ken - NM9P1
-
Frank, send it to Norbert for diagnostics. He is also in Germany. Norbert is a wizz with this stuff, and I very much recommend his input - great guy. DHL shipping is not expensive either.
3 -
Steven, Norbert who?0
-
Norbert Wrede - DC6UW
FlexRadio Service Center EU
Habyer Strasse 22
D-24361 Gross Wittensee
- Germany -
Phone : +49 (0) 4356-1625
1 -
Alright Steven. Brilliant. Thank you. I will give him a call to see what he thinks. Everyone else who responded: Thanks for your assessment of the situation.0
Leave a Comment
Categories
- All Categories
- 244 Community Topics
- 2.1K New Ideas
- 481 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 132 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 162 DAX
- 348 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 745 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 721 Genius Products
- 387 Power Genius XL Amplifier
- 250 Tuner Genius XL
- 84 Antenna Genius
- 225 Shack Infrastructure
- 150 Networking
- 366 Remote Operation (SmartLink)
- 120 Contesting
- 580 Peripherals & Station Integration
- 114 Amateur Radio Interests
- 805 Third-Party Software