Community enhanced support for
Posted 4 years ago
Tim - W4TME, Customer Experience Manager
Well then dawn and lightbulb comes on !
I happened to have just
moved the USB plug of my Flex Control to another port on my tower moments
before starting up for a day’s run and discovered that the Flex Control nolonger lit
up upon starting SSDR. I checked the USB port and it was not a USB 3.0 port so
I returned the Flex control to it’s original USB 3.0 port and all is well !
I checked into the MS Technet and discovered thast there is missing code that would have not produced a critical app stopping failure. The Flex Control should simply stopped working not the SSDR app. I received several samples of code that if added to the SSDR app would prevent this hard fail when app launch cannot find the Flex Control. I figured you guys must know this and have a good reason to opt not to include these simple lines of code ??
Now My Flex 6300 is up and running
just fine once again ???
Can you shed some light on the reasoning behind not including code to handle the missing Flex Control ?? Also, does moving one’s Flex Control require some sort of reconfiguring this
change to the SSDR installation / configuration or was this simply the Flex Control requires
USB 3.0 and USB port does not matter ?
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