I continue to get Unhandled Errors when launching SSDR. Here's the latest one which I get over half the time when starting SSDR

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
I continue to get Unhandled Errors when launching SSDR. Here's the latest one which I get over half the time when starting SSDR


I've also noticed FlexControl no longer works. I don't know if these problems are related to my upgrade to v.1.4.16 but I don't recall them from prior

Bill AA7XT 
Photo of William Hein

William Hein

  • 93 Posts
  • 10 Reply Likes

Posted 3 years ago

  • 1
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9043 Posts
  • 3434 Reply Likes
Official Response
This is a previously reported issue that is related to the interaction of the USB com port on the FlexControl and SmartSDR.  Being that it is intermittent, does not affect everyone and is mangled up in the (poor) way Windows interacts with non-hardware UARTS, it makes finding root cause challanging.  We are working on identifying root cause in order to implement a fix.

In the mean time, try plugging the FlexControl into a different USB port, removing ghosted virtual com ports (https://helpdesk.flexradio.com/hc/en-us/articles/200883925-Removing-Hidden-or-Ghosted-Com-ports)  and you can try changing the FlexControl's com port number to a higher values. like 200 (https://helpdesk.flexradio.com/hc/en-us/articles/202479329-How-to-Change-the-Com-Port-Assignment-for...).