I can't belive: "This conversation is no longer open for comments or replies."

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  • Updated 3 years ago
Critics are bad if they are only negative, this is a concept I can understand but I have never seen a company react like this: close a discussion!
You have burned the value of so many FLEX and the trust of so many customers who have believed in the project and in the company. For 3 years we waited, we got bugs, we had to use flex interface software with external accessories etc etc. Your answer was: new models, paid software, and no upgrade hardware options!
Your customers are just asking for one thing: "hardware upgrade" not to have to drop our flexes, we would have paid for it because you're giving us something in return.
I keep my Flex 6300 in the shack because it is not possible to sell it, when I will have a new radio, a real radio, I will plant flowers inside the Flex so at least it will have a function in the shack and will definitely not have bugs or other defects.
Think about what you are writing to do not offend, do not just think about yourself, Flex's property is yours but "Flex are your customers" are not you, we've bought all your radio, and we're many many more of you.
Thank you
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Lino Lombardi

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Posted 3 years ago

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Tim - W4TME, Customer Experience Manager

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Official Response
I have closed this topic becuase the replies have gotten personal, again.  This really will not be tolerated.  Please review the Community guidelines, they are listed below for your convenience.

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