SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
How to uninstall SmartSDR CAT?
Comments
-
I've also seen the message "FlexRadio Systems FlexVSP driver need to be installed" with a re-install.
I believe for re-installs, Flex (Tim??) is saying don't remove first, but just install new releases on top, whick of course I've ignored. I've always done a complete removal, and I choose to remove the dax drivers too. It requires a re-boot, and then a separate removel of the VSP drivers to get to a "clean state", which is what you have.
Then on several ocassions, I've watched the new clean install process and notice the VSP tries to install, but doesn't make it. You can fire up the radio, but you'll get the message that it need the VSP driver.
The solution, I've found everytime, is to boot the computer again, the re-install the system again, right on top, and this time the VSP driver get properly installed.
Brent W8XG
0 -
Hi Tom,
My post was converted by Tim to a support HelpDesk ticket and I have already received an answer from Flex team. Brilliant!
I will try in a couple of hours to apply with confidence the procedure sent.
Thanks to everybody for answers I received since my first post.
My Flex 6500 is a great and fantastic product, even I am « slightly » disturbed by Windows issues (coming from Macintosh world and will support forever people working on this platform).
73 Jean-Luc
0 -
Here is what I am saying. Unless we tell you specifically that uninstalling the FlexVSP driver is necessary or required, you should never uninstall it. If the installer detects that the driver is installed, it will not attempt to reinstall it.0
-
Hi Tim, My problem is I installed ssdr v1.5 on a computer that had never had a previous version of ssdr installed. The ssdr v1.5 I installed works fine EXCEPT it has no CAT or DAX capability. I reinstalled it several times with the same result. I submitted a help desk request yesterday. At least I thought I did. There is probably a good chance I somehow **** up and when I pushed the submit button the request just vanished. Any help will be greatly appreciated. Tom0
-
There are software packages installed on PCs that will prevent our driver installers from running. Internet security suites are famous for this and some do it silently which causes issues. If you are still having issues, open a HelpDesk ticket and we'll be happy to help. 0
Leave a Comment
Categories
- All Categories
- 244 Community Topics
- 2.1K New Ideas
- 481 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 132 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 162 DAX
- 348 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 746 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 722 Genius Products
- 388 Power Genius XL Amplifier
- 250 Tuner Genius XL
- 84 Antenna Genius
- 225 Shack Infrastructure
- 150 Networking
- 366 Remote Operation (SmartLink)
- 120 Contesting
- 580 Peripherals & Station Integration
- 114 Amateur Radio Interests
- 805 Third-Party Software