How long does it take Flex to process a PayPal order?

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  • Question
  • Updated 3 years ago
  • Answered
Successfully loaded the new Version 2 software.  I clicked on the green Buy button and completed my order with PayPal.  I got an email acknowledgment from Flex and and email acknowledgment from PayPal that I have authorized the payment.

It seems that Flex needs to contact PayPal and PayPal is waiting for that acknowledgment from Flex.

In the meantime, I periodically press the blue refresh button with no change in my status.

Is this automatic or will I need to wait until Monday for my software purchase to be finalized? 
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Kevin N9JKP

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Posted 3 years ago

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Tim - W4TME, Customer Experience Manager

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Official Response
Don, if everything is working properly, it takes less than a minute.

If SmartSDR v2 still indicates you need a license, please open a HelPDesk ticket so we can investigate.