How do I get help with out of warranty service on my dead internal battery on maestro,I’m based in the Uk

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  • Updated 2 years ago
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I have a maestro that has a dead internal battery because of no use for the last 3 months or so due to me receiving cancer treatment,I am based in the Uk,any help would be most appreciated.thank you
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Tony Hateley

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Posted 2 years ago

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AH0U

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Have you tried plugging it in and leaving it overnight.... that works for me
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Tony Hateley

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Tried that
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AH0U

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Leave it longer
(Edited)
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Lasse Moell

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AFIK there are a service centre in Germany for EU.
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Lasse Moell

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Look here: http://www.flexradio.com/distributors/
You see the service center for EU at the middle of the page
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Steve K9ZW, Elmer

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@Tony - contact FRS via Help Desk on this problem. They may have a way to help you out.

Usually the battery is just too low to bootstrap the charger, so hopefully it is just some help rather than a replacement that will be needed.

I left a Maestro on charge for several days to get mine to accept a proper charge, but the other Maestro needed advice from FRS to wake up from its dead battery slumber.

Hope your treatments were successful.

73

Steve
K9ZW
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Steven Linley

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I use a lot of LiPO batteries in my model airplane Hobby.
I understand my used Maestro does not charge the battery. That's okay I can use a USB charger.
I have found several very inexpensive batteries that meet the flex Maestro specifications; I purchased one on Amazon and the other in the checkout line at Walmart.
$18 and $5 are the prices I paid respectively. Both have a percent of charge digital readout.
It's best to not let LiPO batteries discharge below 50% . It's also best to leave them at about 75% charge for storage.
I don't know how long the battery will last per charge. I mostly operate the maestro in my shack, hardwired to my WiFi and connected to the power supply.
I keep a battery in the the Maestro because quite often I notice that I'm running on battery power as the power plug has disconnected.
(Edited)
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Tim - W4TME, Customer Experience Manager

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Official Response
Tony, contact Norbert at our Service Center in Germany
http://www.flexradio.com/distributors/

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