How do I get help with out of warranty service on my dead internal battery on maestro,I’m based in the Uk

I have a maestro that has a dead internal battery because of no use for the last 3 months or so due to me receiving cancer treatment,I am based in the Uk,any help would be most appreciated.thank you

Tony Hateley

312 Posts
25 Reply Likes

Posted 2 years ago

2 years ago

AH0U

354 Posts
52 Reply Likes

Have you tried plugging it in and leaving it overnight.... that works for me

1 person likes this

2 years ago

Tony Hateley

312 Posts
25 Reply Likes

Tried that

2 years ago

AH0U

354 Posts
52 Reply Likes

Leave it longer

(Edited)

2 years ago

Lasse Moell

151 Posts
28 Reply Likes

AFIK there are a service centre in Germany for EU.

2 years ago

Lasse Moell

151 Posts
28 Reply Likes

Look here: http://www.flexradio.com/distributors/
You see the service center for EU at the middle of the page

2 years ago

Steve K9ZW, Elmer

1607 Posts
783 Reply Likes

@Tony - contact FRS via Help Desk on this problem. They may have a way to help you out.

Usually the battery is just too low to bootstrap the charger, so hopefully it is just some help rather than a replacement that will be needed.

I left a Maestro on charge for several days to get mine to accept a proper charge, but the other Maestro needed advice from FRS to wake up from its dead battery slumber.

Hope your treatments were successful.

73

Steve
K9ZW

2 years ago

Steven Linley

407 Posts
68 Reply Likes

I use a lot of LiPO batteries in my model airplane Hobby.
I understand my used Maestro does not charge the battery. That's okay I can use a USB charger.
I have found several very inexpensive batteries that meet the flex Maestro specifications; I purchased one on Amazon and the other in the checkout line at Walmart.
$18 and $5 are the prices I paid respectively. Both have a percent of charge digital readout.
It's best to not let LiPO batteries discharge below 50% . It's also best to leave them at about 75% charge for storage.
I don't know how long the battery will last per charge. I mostly operate the maestro in my shack, hardwired to my WiFi and connected to the power supply.
I keep a battery in the the Maestro because quite often I notice that I'm running on battery power as the power plug has disconnected.

(Edited)

2 years ago

Tim - W4TME, Customer Experience Manager

9200 Posts
3561 Reply Likes

Official Response

Tony, contact Norbert at our Service Center in Germany
http://www.flexradio.com/distributors/

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