Heatsink

  • 1
  • Question
  • Updated 3 weeks ago
  • Answered
Was not aware of the Heatsink problem or the RF Pre amp enhancement. How are users made aware of such issues ? 
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Don

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Posted 3 weeks ago

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Gary w8vi

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Tim - W4TME, Customer Experience Manager

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If your radio was one of the ones affected, you were sent an email from FlexRadio to the email address associated with your order informing you of the issue and how to sign up for receiving the PEN Update.
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Don

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Tim I did not get an email so my 6400 was not one with a problem correct?
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Bill -VA3WTB

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Don, everything shipped on or after April 12, 2018 have all of the performance upgrades.
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Tim - W4TME, Customer Experience Manager

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Did you use RadioWorld as your dealer?
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Don

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Tim I ordered from your web site received it on 04/20/18 so the mods may be in mine invoice # qb-23709 ser. 3 1518-6579-6400-1000
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Tim - W4TME, Customer Experience Manager

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You have the latest mods installed in your radio
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Dan - VE3YXE

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I purchased my radio from Radioworld in Canada. Should I send a request to the PEN email address or contact Radioworld directly. I received my 6400 in early March so I assume it requires the modification.
 ..Thanks, Dan
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Neal - K3NC, Employee

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Yes Dan, contact Radioworld