I normally use a desktop computer to run my Flex 6300 via my wired home network. The desktop has been upgraded to 1.9.7 and works fine. I wanted to take the radio to a friend’s house to show him how it works so I loaded SSDR 1.9.7 onto my lap top running Win 8.1 that had never had SSDR loaded. It was not connected to my Flex 6300. After the load completed the laptop was restated. I started SSDR, it came up but did not show a radio. The laptop was connected directly to the 6300 with a network cable. I powered up 6300 by turning on the power supply and after a minute or so the radio came up. The Radio then showed as available on the SSDR. I clicked to select the radio and then “connect”. The connect bar went from light green to a slightly darker green after a few seconds of the little runaround thing the Radio Setup box changed to: “Radio Setup (not responding)” the runaround thing ran around for another few second then I got a dialog box: Radio Connection Failed: “Unable to connect to radio. Please power cycle the radio and try again”. I power cycled the radio (removed the 12VDC for 10 seconds) – same result. I closed SSDR – power cycled the radio so it was on before I started SSDR – same result. I rebooted the computer – same result. I tried every combination I could think of for rebooting/ starting SSDR / having the 6300 powered up before or waiting to power up the 6300 until after SSDR was started. When I reconnect the 6300 to my network if still works fine with my desktop. I reviewed the manual and did not find anything that helped. Any suggestions as to what I should try now? Any help is greatly appreciated.
Posted 2 years ago
I would start with a quick check of the Windows firewall. I don't have a win8 computer around so I don't remember the exact steps but in Win10 I find it in control panel. Then go to "Allow an app or feature through the Windows Firewall."
This should give you a list of apps including the Flex Systems apps. I have mine set to be allowed on Private and Public.
Why some are listed twice I don't know but every time I tried to mess with this I blew something up so I just leave it all alone now.
If you are running some other security software it should have a similar feature.
This should give you a list of apps including the Flex Systems apps. I have mine set to be allowed on Private and Public.
Why some are listed twice I don't know but every time I tried to mess with this I blew something up so I just leave it all alone now.
If you are running some other security software it should have a similar feature.
Ken - NM9P, Elmer
Some questions for investigation...
Did you have the rig set for Static IP? If so, the rig and computer may not be on the same subnet and will not connect properly.
Have you tried connecting through a simple switch?
Is the laptop already connecting via wifi to an internet router? Again, this may be causing DHCP IP addressing problems.
Can you try it again with you virus protection or firewall momentarily disabled?
Good luck.
Ken - NM9P
Did you have the rig set for Static IP? If so, the rig and computer may not be on the same subnet and will not connect properly.
Have you tried connecting through a simple switch?
Is the laptop already connecting via wifi to an internet router? Again, this may be causing DHCP IP addressing problems.
Can you try it again with you virus protection or firewall momentarily disabled?
Good luck.
Ken - NM9P
Thanks Ken! I do not have the rig set for static IP. I have temporarily defeated my virus protection. I tried connecting through a simple switch - no luck. Although I did find out I could connect through my WiFi!
A Cross-over cable should be used if no switch is available. Follow subnet suggestions as well. GL!
If that is the case you can get crossover adapters https://www.amazon.com/CableCreation-Crossover-Ethernet-Computers-Standard/dp/B01FHBZMW2/ref=sr_1_2?...
And make any ethernet cable a crossover cable.
And make any ethernet cable a crossover cable.
Good find on those adapters! They are red for a reason ...just like commercial X-over cables.
According to the hardware reference manual no X-over cable is needed :
This is the network connection for the radio. It is an auto-sensing 100 megabit or 1 gigabit Ethernet port. It auto-senses polarity as well, so if you are using a direct connection to your PC, you do not need a crossover cable. Refer to the SmartSDR documentation for information as to the network configuration options.
This is the network connection for the radio. It is an auto-sensing 100 megabit or 1 gigabit Ethernet port. It auto-senses polarity as well, so if you are using a direct connection to your PC, you do not need a crossover cable. Refer to the SmartSDR documentation for information as to the network configuration options.
Not necessary with the flex, it will sense what is needed to connect with a standard cable.
I stand corrected. Thank you for the research.
Lee, Elmer
I had this issue when direct feeding my Anan 10.
In the computer open: TaskManager > Perfrormance and in the Ethernet tab should be the IPv4 address
In the radio open: Settings > Radio Setup > Network and read the IP address I believe the first 3 numbers in each address should be the same.
If they are not the same you can change the computer adapter to something static and it will probably work.
73 W9OY
In the computer open: TaskManager > Perfrormance and in the Ethernet tab should be the IPv4 address
In the radio open: Settings > Radio Setup > Network and read the IP address I believe the first 3 numbers in each address should be the same.
If they are not the same you can change the computer adapter to something static and it will probably work.
73 W9OY
Thanks Lee - Bingo - the laptop was set to static IP!!! I had not used this laptop in quite some time and did not realize (remember?) it had been set to a static IP. When I set it to run dynamic IP it connected right away.
John AD6NR
John AD6NR