Have 6700 Signature -- Never updated any of previous versions -- How do I no use this fix version? Load all previous versions first, or ???

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  • Updated 4 years ago
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I have not yet downloaded ANY of the 6700 updates -- still running the original version that came with the rig -- For this new "fix" update version, do I first need to load all previous versions or just install the "fix" newest version ?? HELP requested!
Photo of K9APW - Dick - Verona, WI

K9APW - Dick - Verona, WI

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Posted 4 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
@Dick - As per @Jon's comment, not knowing what version you are upgrading from, it would be best to uninstall SmartSDR, CAT (the drivers) and the DAX drivers.  Reboot your PC and then install the new version.  Going forward, review the Release Notes for information regarding uninstalling components before doing an upgrade.  Usually this is not the case, unless there is a CAT or DAX driver (not the software) update.

If you have any additional questions or concerns, I recommend that you open a HelpDesk support ticket and we'll get you taken care of.