Has anyone got their Maestro that has ordered one in November of 2015? and if so when you where notified how long did it take after notified

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Has anyone got their Maestro that has ordered one in November of 2015? and if so when you where notified how long did it take after notification for it to arrive?ow long did it take after notification for it to arrive? Still waiting, also if you canceled your Order due to the long wait did they give back your 100 dollar deposit?
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Jerry WA9UKB

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Posted 3 years ago

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James T. Whitehead

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I ordered November 6 - received invoice on Monday - paid it immediately - received tracking Info later that day - scheduled for delivery tomorrow - Thursday!!
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KF4HR

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You must be getting close Jerry.  I ordered mine on 10-16-15 and it's schedule to arrive today.  Based on order/delivery dates that I've been reading here on the forum, FRS must be catching up on their Maestro pre-orders.
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KF4HR

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My Maestro just showed up.  It only took a few minutes to get it up and running.  It was well worth the wait!  Thanks Flex!
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Jerry WA9UKB

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That sounds great

I was sent another Invoice yesterday evening and paid right then. waiting on a tracking number, heard said it could takes 2 weeks.

when the tracking number arrives will probably take 3-5 business days to Terre Haute, Indiana. from Texas.

at least I have the latest software version on the 6500, so it should be plug and play when it arrives.

Jerry,


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WW1SS - Steve

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I just ordered another 6500. I paid my deposit last November. I was told there were only a few invoices in front of me that were being shipped and were gonna send mine next week with the new radio. Yours should be real soon
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Tim - W4TME, Customer Experience Manager

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Official Response
If you ordered in November, you should have already received or will be getting your invoice shortly.  Make sure you check you email inbox carefully, as there have been some customers that missed the notification or the notification accidently ended up in their SPAM folder.  Also, if your e-mail address changed between the time you placed your order and now, then you will not received it.

"...if you canceled your Order due to the long wait did they give back your 100 dollar deposit?"

The deposit is 100% refundable if to cancel your order.
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Jerry WA9UKB

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I checked my junk and trash, spam folders on my email account also logged into my account and show where I bought the 6500 in 2014 and the pre order for the Maestro on Nov 15, 2015.

 I have not cancelled my order.


Ill keep watching the account on and off,

Thanks


Jerry,


wa9ukb@yahoo.com


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AA5JD John

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I pre ordered my Maestro in November 21015 just before the cutoff date. I received the invoice for full payment on June 9 2016. I answered it promptly and received my Maestro on June 13 2016. I live in San Antonio, TX so the shipping on UPS was overnight.
John
AA5JD
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Jon - KF2E

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Jerry,

Why don't you just call Flex?

Jon...kf2e
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Jerry WA9UKB

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I checked my junk and trash, spam folders on my email account also logged into my account and show where I bought the 6500 in 2014 and the pre order for the Maestro on Nov 15, 2015.

Ill keep watching the account on and off,

Thanks


Jerry,


wa9ukb@yahoo.com

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Tim - W4TME, Customer Experience Manager

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I see where your invoice was sent on the 13th and has been opened.
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Mike Smoot

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Jerry,

I pre-ordered my Maestro on Nov 28.  Received my invoice mid-day on June 10 and paid it right away, received the tracking info that same afternoon.  It shipped out the next day.  

Mike, KB1MH
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Rich - N5ZC

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What email address should we watch for from Flex?

Rich - N5ZC
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Mike Smoot

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My invoice came from email address "FlexRadio Systems" (without quotes).  The first word in the subject line was "Invoice" (again, no quotes).  

Mike - KB1MH 
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WW1SS - Steve

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Ordered in November 2015 . . . Will be here Tuesday
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Mike Smoot

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Note that the installation manuals for the tilt bracket and the optional adjustable feet are in the Maestro downloads area.
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Rich - N5ZC

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Looks like Flex is catching up.  I received my Maestro invoice this afternoon for a Feb 8, 2016 order.

Rich - N5ZC
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Jerry WA9UKB

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Just got my tracking number this afternoon to early to tell as no info on UPS site yet.

Paid Invoice on the June 16,ordered mine Nov 15, 2015.



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Rob Ravlin

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Rich, I ordered and paid for mine on 2/20/16. The order on the site says complete. Looks like the good folks are getting caught up. I can only imagine how crazy its been for FRS.
K1SR Rob
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WW1SS - Steve

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Ordered mine on 11/15/15. Will be here TODAY . . . WOO HOO

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