Tim Ellison, W4TME, Customer Experience Manager, gave me great service in helping me figure out what went wrong with my 6300 -- which is now on its way to Austin. His super fast communications made the experience as painless as possible.
Glad to hear it. Yours is another example of why it pains me to see people lash out against FRS. They aren't perfect. They make mistakes. They sure do try to bend over backwards to make the customer happy. Good luck resolving your issue with the 6300.