Funny start up issue

  • 3
  • Problem
  • Updated 5 years ago
  • In Progress
This has been happening for a
long time, Maybe day 1.

When I click on the SmartSDR v1.3.8 icon, SmartSDR starts on my screen.
But it does NOT connect to the radio.
The program starts but is devoid of any signals, even though a frequency is displayed in the Flag.
Nothing I can do will connect it to the radio to make it operational.

The fix is simply to delete SSDR, and restart.
The 2nd time I click on the desktop icon SSDR starts but shows a two line frequency display.
By that I mean the radio starts on the last used band, and starts at the beginning of the band, runs to the end of the display and then creates a 2nd band display below it.
I can delete that second portion and the rig operates normally.

I suppose that when I installed v1.3.8, I did something wrong to create this anomaly but have never been able to fix it.

Anybody have a clue?

as always, pse et tu de W9OL
Photo of Bill-W9OL


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  • embarrisingly stupid

Posted 5 years ago

  • 3
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
We have worked on some things for v1.4 that should improve this situation.  I am not making any promises it will fix all of the issues, but for me (doing alpha testing) I have seen an improvement in the missing panadapter on start up issue.