Full Screen not full screen v1.4

  • 3
  • Problem
  • Updated 3 years ago
  • Acknowledged
V1.4 in full screen mode does not take up the entire screen.  The window does not extend all the way to the right.  A small portion of the desktop can be seen down the right edge.  Not a major issue, but a bit annoying cosmetically.

Other than this minor issue, v1.4 seems to work great.

W4WHL
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William Hemmingsen

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Posted 4 years ago

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Tim - W4TME, Customer Experience Manager

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This is not a bug.  This is a new feature that prevents the SmartSDR console from being obscured by the task bar.  If you do not have a taskbar on your monitor at the bottom where SmartSDR is in full screen mode, there will be a gap.
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William Hemmingsen

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Tim,

I'm not talking about the bottom, this gap is on the right side.  After testing this gap does not appear on 1080p and above displays but it is there on 2 laptops that run resolution 1366 x 768.  i will get a picture later.

Regards
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Tim - W4TME, Customer Experience Manager

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Yes. pictures please!
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Norm - W7CK

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I have the gap all the way down the right side when running v1.4 in full screen.  I am running 1080p.  Let me get a picture.
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Norm - W7CK

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Here's a pic that I took of just the right side of the screen while in full screen mode in 1080p.

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William Hemmingsen

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Yes that's the exact issue I have!  Thanks.  Yes that gap on the right side is annoying, but just cosmetic.  But I would like to see it fixed.

w4WHL
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Tim - W4TME, Customer Experience Manager

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Oh, that is just a few pixels.  This has to do with DPI scaling.  Are you using Win8 or greater?
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Norm - W7CK

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I'm Win 7 64 bit
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William Hemmingsen

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I have tested win7 64, and win 8 64 both exhibit the same thing on the right edge.
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Tim - W4TME, Customer Experience Manager

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Official Response
I see what you are describing.  This is already in our bug tracker for additional investigation.
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Reggie-k6xr

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Only this morning I have this issue. SSDR will not scale to full screen as all other apps do. I can't drag it bigger either. I am not sure why this only happened this morning? Strange. 
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William Hemmingsen

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From what I have experienced, this only happens on my monitors that use 1400x900 resolution.  It does not happen on my screens using 1366x768 or 1900x1080.

William
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John-K3MA

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I just started using a second monitor and it is running at 1920x1080 and SmartSDR takes up the entire width but leaves 2 inches of open desktop space on the bottom.  Is this a bug or are there some adjustments I should make?  

If I reduce the resolution to lower values SmartSDR will fill the screen properly but the recommended and native resolution is 1920x1080 so I would prefer to use the correct resolution and not have to make a change only when I use SmartSDR.
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John-K3MA

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Support ticket submitted.